Bilingual Network Consultant

• Assume the role of overall incharge for the project operating from Onsite (Japan)
  
• Act as the primary contact point for the customer establishing strong relationships and understanding their requirements
  
• Dedicated customer Interfacing for effective managing and controlling of the project with addressing customer queries concerns and feedback ensuring a high level of customer satisfaction
  
• Identify and resolve executional challenges promptly ensuring the smooth progress of project tasks
  
• Act as a bridge between the Onsite and Offshore teams fostering effective collaboration.
  

• Establish and implement necessary processes and people management for efficient project execution from offshore
  
• Oversee the rampup of the Offshore team ensuring proper onboarding training and resource allocation
  
• Take responsibility for Quality Cost and Delivery (QCD) management of the team along with following the Quality controlling processes
  
• Provide customer support with actively participating in issue resolution (point of escalation) and leading improvement activities
  
• Serve as the owner and reviewer of team deliverables ensuring they meet quality standards and align with customer expectations
  
• Conduct periodic reviews to identify areas for improvement and implement corrective actions
  
• Be autonomous and self driven
  

Requirements

• Business Level Japanese and English speaker (JLPT N1 or Native Level)
  
• Bachelor s degree in computer science Networking or a related field
  
• Good Exposure of Network protocols and technologies like Switching Routing and Firewalls. (e.g. OSPF EIGRP BGP VLANs IP addressing VPNs)
  
• Good knowledge of net generation of network as SDWAN / NaaS / VNS
  
• Handson experience with Cisco Devices including but not limited to Nexus ACI Catalyst
  
• Knowledge in security design that includes firewall zScaller solutions
  
• Knowledge in automation tools and scripting language
  
• Leadership and Management: Proven ability to lead an offshore team of engineers ensuring the delivery of highquality work
  
• Frontend customer engagement experience with the ability to effectively communicate technical concepts
  
• Communication and Interpersonal Skills: Excellent communication and interpersonal skills to facilitate effective collaboration between teams and engage with customers
  
• Problemsolving and Analytical Skills: Strong problemsolving and analytical abilities to address challenges and make informed decisions
  

• Assume the role of overall in-charge for the project, operating from Onsite (Japan)
  
• Act as the primary contact point for the customer, establishing strong relationships and understanding their requirements
  
• Dedicated customer Interfacing for effective managing and controlling of the project with addressing customer queries, concerns, and feedback, ensuring a high level of customer satisfaction
  
• Identify and resolve executional challenges promptly, ensuring the smooth progress of project tasks
  
• Act as a bridge between the Onsite and Offshore teams, fostering effective collaboration.
  

• Establish and implement necessary processes and people management for efficient project execution from offshore
  
• Oversee the ramp-up of the Offshore team, ensuring proper onboarding, training, and resource allocation
  
• Take responsibility for Quality, Cost, and Delivery (QCD) management of the team along with following the Quality controlling processes
  
• Provide customer support with actively participating in issue resolution (point of escalation), and leading improvement activities
  
• Serve as the owner and reviewer of team deliverables, ensuring they meet quality standards and align with customer expectations
  
• Conduct periodic reviews to identify areas for improvement and implement corrective actions
  
• Be autonomous and self driven
  

Requirements

• Business Level Japanese and English speaker (JLPT N1 or Native Level)
  
• Bachelor s degree in computer science, Networking, or a related field
  
• Good Exposure of Network protocols and technologies like Switching, Routing and Firewalls. (e.g., OSPF, EIGRP, BGP, VLANs, IP addressing, VPNs)
  
• Good knowledge of net generation of network as SD-WAN / NaaS / VNS
  
• Hands-on experience with Cisco Devices, including but not limited to Nexus, ACI, Catalyst
  
• Knowledge in security design that includes firewall zScaller solutions
  
• Knowledge in automation tools and scripting language
  
• Leadership and Management: Proven ability to lead an offshore team of engineers, ensuring the delivery of high-quality work
  
• Front-end customer engagement experience, with the ability to effectively communicate technical concepts
  
• Communication and Interpersonal Skills: Excellent communication and interpersonal skills to facilitate effective collaboration between teams and engage with customers
  
• Problem-solving and Analytical Skills: Strong problem-solving and analytical abilities to address challenges and make informed decisions