Backoffice Processing Analyst
Posted on :
21-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2650214
There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.
What You’ll Do At Deel
- Help our mid sized customers quickly onboard to the Deel platform, serving as their primary point of contact and support during the set up phase
- Be an expert user of the Deel platform to train customers and provide credible support on features and functionality
- Solve customer problems, and execute operations as required during the onboarding stage.
- Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience
- Suggest ideas for optimizing customer onboarding workflows through process improvements and product automation
- Some Key Qualifications
- Flawless English (min. C1)
- At least 1 year experience in a Customer Onboarding or Customer Support
- You love supporting customers, solving their problems and executing relevant operations
- High attention to detail and can design an organized, effective onboarding plan and schedule for clients
- Willingness to work different shifts (potentially weekends or night shifts)
- Driven, think on your feet, and thrive in a fast-paced, challenging environment.
- Confidence in communicating with people at all levels both externally and within the organisation
- Bonus points if you
- Have experience working with clients and team members from multiple countries and across multiple time zones
- Have experience working on a remote team
- Have experience working at a high growth start-up or scale-up
- Have Fintech or HRech experience
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
