B2B Delivery Manager
Posted on :
30-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2677196
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In this role, you will collaborate with various teams and individuals within the organization to achieve business goals: B2B Commercial, B2B Division, Customer Support, Production, and SaaS Development teams (regular meetings, email, Targetprocess, Slack). We operate according to the EET time zone.
First 3 tasks in the role:
- Conduct a comprehensive analysis of current delivery processes, identifying areas for improvement and implementing immediate enhancements;
- Collaborate with the sales and dev teams to gather and understand specific B2B client requirements, ensuring alignment with delivery capabilities;
- Establish clear communication channels with the B2B client base, addressing any ongoing concerns, and providing proactive updates on delivery status.
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Responsibilities
- Delivery operations management;
- Cross-functional collaboration;
- Customer relationship management
- Continuous process improvement.
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Requirements
- At least 2 years of experience in B2B Delivery Management;
- Data analysis: Basic knowledge of data analysis tools (e.g., Excel, Google Sheets) and techniques will enable the candidate to work effectively with the data analytics department and utilize client data to inform decision-making;
- Familiarity with project management tools: Proficiency in using project management platforms like Asana is crucial for managing tasks, tracking progress, and ensuring efficient collaboration with team members;
- Communication tools proficiency: The candidate should be comfortable using communication tools such as email, video conferencing platforms, and messaging apps to efficiently collaborate with team members and communicate with external partners;
- Organizational and time management skills;
- Fluency in English (at least C1).
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Nice to have
- Experience in project/product management;
- Education/training in project management;
- Experience in trading, and gambling.
- Proficiency in additional languages may be beneficial based on the client base served (Brazil);
- Fluency in Russian.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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