Azure Security - Support Engineering Manager

As a Support Engineering Manager, you will:
• Manage and lead a diverse and inclusive team of Support Engineers and Support Escalation Engineers, with focus on team performance.
• Enable an environment in which people can do their best work, ensuring your team builds the customer focus, collaboration skills, technical expertise, agility and excellent communication and interpersonal skills needed to support our customers effectively
• Actively lead and enable our quest to ensure our people/teams reflect the diversity of our global customer base.
• Conduct employee assessment discussions, provide coaching, share feedback regularly and partner with employees on career development.
• Manage all aspects of customer support delivery, including daily operations, scheduling, meetings and addressing customer feedback.