Assistant Manager

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the contact lens department to ensure efficiency and compliance with company s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Oversee the instruction to customers on the insertion and removal of contact lenses. Ensure Contact Lens Technician follows company protocol.
• Perform dispensing duties as necessary, if permitted by state law.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate the Optometric Technician and Receptionist and ensure the timely completion of day-to-day functions.