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Application Support Specialist
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Application Support ....
RATP Dev Mobility
drjobs Application Support Specialist العربية

Application Support Specialist

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Cairo - Egypt

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Req ID : 2266988
  • Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements.
  • Work with multiple teams (external / internal) for successful resolution of issues and incidents.
  • Delivering regular and customized training to teams within the business
  • Execution of database scripts/extracts as needed.
  • Company application troubleshooting and supporting during UAT and Production.
  • React to High Severity issues technical situation that requires immediate attention.
  • Performing analyses on software application functionality and suggesting improvements.
  • Keeping a record of configuration changes and scheduling application updates.
  • Documenting processes and monitoring application performance metrics.
  • Establishing the root causes of application errors and escalating serious concerns to vendor and RDMC management.

Employment Type

Full Time

Key Skills

About Company

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