Anti-Counterfeit Coordinator

Are you a data whiz with a keen eye for detail and a passion for protecting our brands? Do you thrive in a fast-paced environment where vigilance is key? If so, join us as an Anti-Counterfeit Coordinator and become the first line of defense against counterfeiting in the MENA region!

In this crucial role, you'll:

• Become the data detective: Manage and classify all incoming Anti-Counterfeit (ACF) notifications from various sources, including:
  • Suspected products identified by sales and stakeholders.
  • Consumer complaints.
  • Other companies' notifications and requests.
  • ACF service provider intelligence.
  • Customs authority information and claims.
• Ensure data integrity: Verify, correct, delete, or re-enter data in our ACF database to maintain accuracy and consistency.
• Collaborate for effective tracking: Work with the global ACF team to assign codes to each claim for easy tracking and record-keeping.
• Prioritize and manage cases: Receive cases from the legal cluster head, prioritize them based on severity, manage their progress, and verify all information before escalation to the ACF manager.
• Be a compliance champion: Uphold GDPR, confidentiality agreements, and Nestlé information protection guidelines to ensure data security and privacy.
• Team player with a global reach: Partner with the global database management team to guarantee data accuracy and MENA ACF's alignment with global standards and procedures.
• Guardian of confidential information: Maintain confidentiality and protect sensitive data through secure practices.
• Backup champion: Secure information by regularly backing up the database.