Administrative Assistant

The Company

Wizard Cyber are an international cyber security MSSP based in the UK and with a regional office in Amman

The Amman office covers administrative duties and 24/7 Security Operations Center

Wizard has been established since 1995

Place of work

• Based in Amman office
• Working Jordanian hours 8.30am to 5.30pm

Professionalism

• Exhibits polite and professional communication in person, phone, e-mail, Live Chat visitors

Core Functions / Responsibilities:

• CRM Administration
• Tasks within the CRM such as creating new Companies, Contacts & Leads
• Sending Emails to contacts
• Monitoring outstanding activities
• Conducting Research on companies
• Assistant Administration
• Provides administrative support to ensure efficient operation of office
• Answers phone calls, schedules meetings and supports visitors.
• Supports team by performing tasks related to organization and strong communication.
• Provides information by answering questions and requests.
• Contributes to team effort by accomplishing related results as needed.
• Handling administrative requests and queries from senior managers
• Organizing and scheduling appointments with admin software
• Planning meetings and taking detailed minutes
• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research
• Coordinate office procedures
• Develop and update administrative systems to make them more efficient
• Resolve administrative problems
• Maintain workflow by analysing and refining standard operating procedures, such as scheduling, communications, and office layout
• Oversee and achieve organizational goals while upholding best practices
• Prepares agendas and schedules for meetings

• Live chat Assistance
• Monitoring website visitors engaging on Live chat