Account Manager
Posted on :
26-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2663391
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Responsibilities
Saffro shared a list of the most common responsibilities for an account manager:
- Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions
- Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
- Manage client input and feedback for all projects with detailed direction and timelines
- Establish and build strong working relationships with business leaders at all levels
- Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
- Manage and coach the internal team
- Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
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Skills and Qualifications
Here’s a list of the skills and qualifications hiring managers looking for an account manager typically seek. The skills and qualifications will vary depending on the role and years of experience, but here are a few common examples Saffro shared.
- Bachelor’s degree preferred
- Experience with project management or account management
- Proven ability to consistently and positively contribute in a fast-paced environment
- Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
- Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
- Creative thinking and problem-solving aptitude
- Strong writing, phone and presentation skills
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Preferred Qualifications and Additional Characteristics
A list of preferred qualifications may be a good place to specify certain areas of expertise or degrees that are not mandatory for the position but certainly helpful. It may also be a place to add additional characteristics that will support someone to excel in this role. Saffro shared her list of preferred qualifications and additional characteristics that make a great account manager.
- They are detail-oriented: Good account managers are generally very organized, thorough and productive. They seek to understand the cause and identify solutions that leverage their company’s product or service.
- They ask a lot of questions: Strong account managers want to fully understand what they’re working with. They are generally diligent with research and resourceful to ensure they’ve gotten a complete understanding of their clients’ needs.
- They are observant: Account managers should be able to sense moods and read body language so they know their audience and what to say at the right time.
- They are planners: Everyone counts on the account manager to come to meetings prepared with a plan and timeline. They understand that planning ahead will only set themselves, their team and their client up for success.
- They are highly productive: They are strong time managers and look to improve processes and maximize opportunities for high efficiency.
Employment Type
Full Time
Department / Functional Area
Key Skills
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