Executive Housekeeper

About the Job
Timely implementation of all brand standards and SOPs
Foster team work
Create a training culture in the department, design and implement training plans for all team members.
Setting KPI's and conducting performance evaluations for all team members.
Complies and adheres to the financial budgets about revenue, payroll, and expenses to report accordingly for needed actions or preventive measures as appropriate.
Seeks alternatives to minimize turnover to reduce hiring cost.
Stays updated in the market on new machinery, chemicals and procedures.
Controls requisitions and inventory for all supplies relating to Housekeeping and Laundry.
Schedules departmental physical inspection checklists and follows-through.
Works in coordination with the Front Office and Engineering to insure an efficient daily operation.
Communicates all repairs and supplies to maintain the quality of product at all times.
Coordinates with the Engineering Department and monitors mock-up rooms in regard to the maintenance work and furnishings.
Ensures overall cleanliness and a periodic cleaning schedule of the hotel.
Checks regularly the night shift for cleaning schedules and deep cleaning plans.
Oversees the work performed by outside contractors in accordance with the company’s quality standards.
Analyses working environment and initiates discussion of possible improvements with Department Heads to submit a proposal to the General Manager for further actions.
Reviews customer needs in cooperation with Department Heads from guest surveys and compiles relevant measures for training purposes for departmental staff.
Coordinates and initiates yearly evaluations to all levels of staff for the department.
Oversees staffing, training, and evaluations of Housekeeping Department employees.
Inspects regularly guest rooms, VIP rooms, corridors, lobby, public toilets to insure proper maintenance and cleanliness
Conducts and/or attends monthly staff meetings, shift briefings, training, or any other as scheduled by Management and ensures minutes are recorded and directed to the appropriate parties, as appropriate
Acts as a role model to all employees of the property in regard to the importance of punctuality and a high standard of personal appearance and hygiene in accordance to the hotel’s grooming standards.
Ensures departmental staff has a safe environment to work with properly functioning equipment and tools.
Ensures that a “proper key control” policy and procedures is in place and implemented at all times.

Job Requirements
Speaking, Reading, and Writing knowledge of the English Language
Knowledge of an additional language is an asset.
Skillful operational use of the computer and its word processing program.
Practical work experience in all sections of the House Keeping Department
Must be able to use proficiently all Microsoft Office Applications
Skillful operational use of the computer and its word processing program
Quick learner with strong organization & multi-tasking skills, and an eye-for-detail.
Must be able to work in pressure environments and high-intensity situations
Must be hard working & a team player, with a result-orientated attitude.
Minimum 5 years’ experience in five stars international hotel chain and 2 years in the same position.
Is familiar with all company’s policies, procedures and operating manuals.
Knowledgeable of and adheres to the Safety, Health, Emergency, and Fire policies and procedures and carries out all related training activities accordingly to ensure a safe working environment