Application Support Manager
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
When software breaks you dont. When customers panic you lead.
Job Description:
- Ever Been the One Who Saves the Day at 4:57pm
- My client is looking for a Support Superhero for software that actually matters - the kind that runs real operations not just dashboards
- Youll lead a distributed support team handle escalations that cant wait and work closely with developers QA Operations and Product teams to keep production systems steady. Youll manage helpdesk flow afterhours readiness customer communication and highpressure incidents then turn recurring chaos into cleaner processes and better outcomes.
Skills & Experience:
- Youve led teams before setting expectations coaching under pressure and keeping performance high when things get noise
- Youve spent several solid years deep in the world of software support or IT operations
- Youve helped keep standards consistent across teams spread across locations not just everyone sitting in the same office
- You stay composed when customers are stressed systems are misbehaving and everyone wants answers now
Qualification:
- Post Matric Qualification advantageous
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Required Experience:
Manager
About Company
Communicate Recruitment is Specialist recruitment company with a specialisation in Finance, IT and Engineering recruitment. Our aim is to partner with you and introduce you to great careers and exceptional candidates.
