Commercial Export Operations Account Manager

My client is looking for a commercially sharp operationsdriven account manager who wants real ownership.
This role sits at the intersection of export operations client growth and technology.
If you enjoy building relationships optimizing processes and seeing tangible results this role delivers.

My client operates in the agricultural technology and export space supporting fresh produce supply chains through a commercial software platform. This role forms part of a growing operations team focused on optimizing export processes strengthening client relationships and expanding market presence.
As a Commercial Export Operations Account Manager youll manage exporter grower and buyer relationships while ensuring efficient trade execution through the platform. Youll work closely with commercial product and operations teams contributing directly to client success and product improvement.

Key responsibilities include:
Managing and growing relationships with export grower and buyer clients
Supporting and optimizing export operations and logistics processes
Onboarding new clients and guiding them through platform implementation
Growing feature adoption to unlock additional value and revenue
Conducting market and commodity research across global regions
Supporting trade execution and operational workflows on the platform
Contributing to sales strategies upselling and pipeline growth
Delivering client presentations and live product demonstrations
Acting as a liaison between clients and internal product teams
Analyzing operational data to support decisionmaking and improvements
This is a handson role with visibility across operations clients and product evolution.

Skills & Experience:
Minimum 23 years experience in export logistics fresh produce or perishable goods environments
Experience in account management operations planning or logistics roles
Strong clientfacing communication and relationshipmanagement skills
Commercial mindset with the ability to identify growth opportunities
Strong problemsolving organizational and analytical skills
Comfortable working under pressure and outside standard office hours
Intermediate to advanced data skills
Ability to work independently while collaborating across teams
Valid drivers license (travel required)

Qualification:
Bachelors degree in Business Marketing or a related field (preferred)


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