Counter Sales Consultant (Fasteners & Engineering)
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Our Durban South based industrial fastenersclient is seeking a technically-minded Counter Sales Consultant to manage the front-of-house trade operations. This is a hands-on sales role that requires a blend of excellent customer service physical stock management and ERP system experience.
Key Responsibilities
Minimum Requirements
Candidate Profile
- Showroom & Over-the-Counter Sales: Provide expert product advice to walk-in trade and retail customers. Identify the correct fasteners tools or welding equipment based on customer specifications.
- Warehouse & Stock Coordination: Retrieve products directly from the warehouse (located behind the showroom) for immediate sales.
- Process orders for Ex-Factory items when specialised stock is required directly from the manufacturer.
- Sales Administration (ERP): Manage the full desk-side sales process:
- Generate and send professional Quotes via email.
- Create Sales Orders and ensure accurate stock deduction.
- Process final Invoices for over-the-counter collections.
- Merchandising: Maintain a high standard of showroom presentation ensuring shelves are stocked and products are correctly labeled.
Minimum Requirements
- Education: Grade 12 / Matric Certificate.
- Experience: Minimum of 2 years of sales experience specifically in a trade counter or industrial retail environment.
- Industry Knowledge: Strong preference for candidates from the fastener hardware or engineering supply sectors. You must be familiar with technical product ranges (e.g. bolt grades thread pitches power tool brands).
- Systems Proficiency: Must be computer literate with experience using an ERP system (e.g. K8 IQ Retail Pastel Syspro) for generating quotes and invoices.
- Physical Fitness: Ability to work on your feet and move between the showroom and warehouse to pull stock throughout the day.
Candidate Profile
- Product Specialist: A candidate who understands the nuts and bolts of the industry and can offer technical solutions to customers.
- Efficient Administrator: High attention to detail to ensure SKU codes quantities and pricing are 100% accurate on all documentation.
- Professional Communicator: Able to handle face-to-face interactions with a service-oriented attitude and write clear professional emails for quotations.
Required Experience:
Contract
About Company
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