Multi-Market Lead, Project & Development Services
Chicago, IL - USA
Job Summary
Job Title
Multi-Market Lead Project & Development ServicesJob Description Summary
This role is responsible for leading coordinating and scaling multimarket Project & Development Services (PDS) delivery and pursuits across geographies sectors and service lines. The Senior Director serves as the central point of integration between business development sector leadership and local market delivery teams to ensure consistent highquality execution for complex multilocation clients.The MultiMarket PDS Lead drives pursuits from origination through close establishes account governance structures and oversees ongoing delivery performance across regions. This individual plays a critical role in expanding Cushman & Wakefields multimarket platform strengthening national and global client relationships and ensuring consistent delivery standards across the PDS organization.
Job Description
Key Responsibilities
MultiMarketPursuits & Business Development
Lead and coordinatemultimarketpursuits across regions partnering with business development sector leaders and service lines toidentify qualify and win complex opportunities.
Drive pursuit strategy across multiple geographies ensuring alignment on scope pricing staffing risk and delivery approach.
Lead RFP responses presentations and client interviews for large complexmultimarketassignments.
Collaborate with local market regional and account leadership to develop integrated solutions competitive fee models and staffing plans.
Maintain visibility intomultimarketpipeline activity forecasting potential revenue and conversion performance.
Act as a seniorclientfacingrepresentative through pursuit close and early engagement phases.
Collaborate with marketing teams to develop andmaintainmulti-market specificcollateralforquick response requirements andsector specific opportunities.
Account Setup & Governance
Establish structured account management frameworks formultimarketand national clients.
Develop governance models communication protocols escalation paths and reporting standards across regions and service lines.
Stand up and lead account teams including account managers regional deliveryleaders and specialty resources.
Ensure consistency in service delivery risk management and quality assurance regardless of geography.
Create feedback loops to track client satisfaction performance metrics and continuous improvement opportunities.
Delivery Oversight & Performance Management
Partner with regional and local PDS leaders to ensureappropriate staffing execution and oversight of awarded work.
Engage with service line account leads and client relationship owners to ensure delivery alignment and satisfaction for each account.
Attend and/or lead client QBRs representing PDS as theservicelineleadto drive service expansion.
Monitor financial performance delivery quality and client satisfaction across activemultimarketaccounts.
Identifyrisks gaps or inconsistencies in execution and drive corrective action.
Support escalation and resolution of client or delivery issues across markets.
Ensure alignment between contracted scope fee structures and execution across regions.
CrossServiceLine & Global Coordination
Work across service lines to integrate project management project controls advisory and specialty services into unified client solutions.
Coordinate with global counterparts where applicable to support international pursuits and accounts.
Promote collaboration across sectors geographies and service teams to maximize client value.
Drive consistency in how PDS services are positioned marketed and delivered across the platform.
Scaling theMultiMarketPlatform
Build and lead a scalable team of account managers andmultimarketdelivery leaders.
Network and collaborate with Telent Acquisition to develop a warm bench of candidates to growth.
Develop repeatable processes tools and playbooks formultimarketpursuits and account management.
Identifyopportunities to expand services within existingmultimarketand national accounts.
Support PDS leadership on strategic initiatives operating models and risk mitigation efforts to grow themultimarketplatform.
Champion best practices talent development and knowledge sharing across markets.
Qualifications & Experience
Bachelors Degree in Architecture Engineering Construction Management Real Estate or related field; advanced degree or professional certifications (PMP LEED etc.) preferred.
12 years of experience in project management construction management real estate or professional services.
Demonstrated experience leadingmultimarketor national accounts preferred.
Strong background in business development complex pursuits and client relationship management.
Proven ability to leadcrossfunctionalteams across geographies within a matrixed organization.
Deep understanding of project delivery models staffing strategies commercial structures and risk management.
Experience working with both occupier and investor clients is a plus.
Key Skills & Attributes
Executivelevelleadership presence with the ability to influence without direct authority.
Strong business development leadership with proven pursuit andrevenuegenerationcapability.
Exceptional communication skills bothclientfacingand internal.
Highly organized with the ability to manage multiple pursuits and accounts simultaneously.
Strategic thinker with disciplined execution and strong operational judgment.
Collaborative mindset with a focus on integration across service lines and geographies.
Commercially savvy with strong financial understanding and accountability.
Comfortable operating in afastpaced evolving environment.
Success Measures
Growth inmultimarketPDS revenue and pipeline conversion.
Consistent win rates on complexmultiservicelinepursuits.
High client satisfaction retention and account expansion.
Effective account governance with clear roles accountability and delivery consistency.
Strong collaboration across sectors service lines and geographies.
A scalable repeatable platform for deliveringmultimarketwork.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 170000.00 - $200000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldAbout Company
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