Senior Staff Cloud Backend Engineer Observability and Site Reliability
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Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Introduction
We exist to wow our customers. We know were doing the right thing when we hear our customers say How did we ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang you will see yourself your colleagues your team and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional Coupang now to create an epic experience in this always-on high-tech and hyper-connected world.
Role Overview
As a Senior Staff Data Centre Observability and Site Reliability Engineer you willdesign build and operate scalable observability and reliability solutions for large-scale datacenter infrastructure. This role focuses on developing high-performance monitoring and telemetry platforms ensuring system reliability and driving operational excellence through automation performance optimization and SRE best practices. The ideal candidate will work across the full service lifecycledesign deployment and continuous improvementwhile collaborating with cross-functional teams to enhance visibility resilience and efficiency of critical systems.
What You Will Do
Observability and Monitoring
- Design implement and maintain observability solutions for datacenter infrastructure including monitoring logging alerting and telemetry systems.
- Develop deploy and operate large-scale observability and telemetry platforms with a focus on real-time monitoring high performance and scalability.
- Own and contribute to the full lifecycle of observability servicesfrom design and development to deployment and ongoing optimization.
- Build and enhance monitoring systems to ensure high availability reliability and performance of infrastructure.
- Create and manage dashboards alerts and reports to provide clear visibility into system health performance and capacity trends.
Site Reliability Engineering (SRE)
- Apply SRE principles and best practices to improve reliability scalability and operational efficiency of datacenter services.
- Develop and maintain automation for infrastructure provisioning monitoring and system management.
- Lead root cause analysis (RCA) and post-incident reviews driving corrective actions to prevent recurrence and improve system resilience.
Performance Optimization
- Analyze system and application performance across the datacenter infrastructure to identify bottlenecks and improvement areas.
- Implement optimization strategies to enhance performance efficiency and resource utilization.
Collaboration
- Partner with cross-functional engineering teams to understand observability and reliability requirements and deliver effective solutions.
- Collaborate with hardware and software vendors to evaluate integrate and optimize new technologies within the ecosystem.
Security and Compliance
- Ensure observability and reliability solutions adhere to organizational security policies and industry standards.
- Implement and maintain appropriate security controls to safeguard infrastructure systems and data.
Troubleshooting and Support
- Provide hands-on support for observability and reliability issues including debugging complex hardware and software problems.
- Develop and maintain documentation including troubleshooting guides and operational best practices to support efficient issue resolution.
Continuous Improvement
- Stay current with emerging trends tools and technologies in observability and SRE and incorporate them into the platform.
- Continuously enhance the scalability reliability and operational efficiency of datacenter services through proactive improvements.
Basic Qualifications
- Bachelors orMasters degree in Computer Science Engineering ora relatedtechnical field.
- 12 years of progressive software engineering experience with a heavy emphasis on distributed systems cloud-native architectures or platform operations.
Proven experience in managing and optimizing large-scale datacenter environments
- StrongproficiencyinGoorPython with a deep understanding of networked systems and performance optimization.
- Expert-level knowledge ofKubernetesinternals (scheduling controllers) and containerization ecosystems.
- Proven experience with load balancing service mesh and request routing at scale.
Proficiency in observability tools and technologies (e.g. Prometheus Grafana ELK Stack).
Experience with SRE practices and tools (e.g. Kubernetes Docker Terraform).
Familiarity with cloud platforms (AWS Azure GCP) and their observability and reliability services
Preferred Qualifications
- Prior experience building infrastructure specifically for LLM inference or large-scale training clusters.
- Familiaritywithinference including mixed precisionkernel tuning or custom hardware accelerators.
- Experience managing hybrid-cloud or multi-AZdeployments across AWS Azure or GCP.
- Experienceoperatingin regulated environments with strict security and compliance requirements
Type of work model
- Hybrid
Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week with the flexibility to work from home 2 days a week depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
- Those eligible for employment protection (recipients of veterans benefits the disabled etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. Experience:
Staff IC
About Company
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