Critical Incident Specialist

Title - Critical Incident Specialist

Duration - 3 months (possible extension or conversion)

Shift - 8 am to 5 pm EST

Location - Remote-PA

PR: XXXX to XXXX0/Hr.

Job Description

This is a remote position consisting of a combination of independent and collaborative work responsibilities. Daily schedule is 8am-5pm Monday-Friday. This contingent role will not be eligible for OT.

Typical task overview:

• Upon receipt of new case assignment confirm eligibility and validate event qualifies for reporting
• Review historical events and determine if Trend Analysis is required
• Maintain internal documentation regarding investigation process status
• Collaborate and support Service Coordinators with investigation process
• Maintain open case volume and evaluate open cases for potential closure
• Closure of event may be completed when the following criteria are met
• Actions taken to secure the health and safety of the participant; Measures taken to prevent or mitigate recurrence of the critical incident including appropriate referrals; changes made to the Person-Centered Service Plan as a result of the incident
• No further action is required when the following conditions are satisfied: The facts and sequence of events is outlined with sufficient detail; Preventative action is implemented and documented; The participant is not placed at any additional risk

Education/Certification Required : Must have at least two years of experience and knowledge of waiver.

Must haves: at least two years of experience and knowledge of waiver. Background in the field of Nursing Social Work and Case Management

FOCUS IN LTS

Nice to haves: Clinical licensure is preferred but is not required. Clinical experience in lieu of licensure will be considered.

Disqualifiers: no clinical background or experience in waiver processes.