Hospice Director of Health Care Services & RN Manager

Hospice Director of Health Care Services (DHCS) & RN Manager

Position Summary

TheHospice Director of Health Care Services (DHCS) & RN Manageris responsible forthe overall clinical oversight coordination and delivery of hospice care services across all settings. This role integrates leadership responsibilities with direct patient care functions including case management on-call support and start-of-care (SOC) services ensuring high-quality compliant patient-centered DHCS & RN Manager ensures that care delivery aligns with hospice regulations organizational policies and the interdisciplinary plan of care while supporting staff development operational efficiency and quality outcomes.

Essential Leadership & Operational Functions (DHCS Role)

• Oversees the planning coordination and evaluation of hospice clinical services to ensure compliance with regulatory requirements standards of practice and organizational policies.

• Ensuresappropriate staffinglevels including recruitment onboarding education supervision and retention of qualified hospice personnel.

• Provides clinical leadership and supervision to nursing staff aides and interdisciplinary team members.

• Ensures ongoing staff competency education and adherence to hospice philosophy regulations and QAPI initiatives.

• Oversees patient care quality documentation and compliance with federal/state regulations and accreditation standards.

• Participates in budget planning operational strategy and performance improvement initiatives.

• Communicates regularly with theDirector of Operations/Clinical Operationsregardingclinical operations quality metrics incidents and regulatory compliance.

• Maintains oversight of patient records reports and clinical data to support compliance and performance monitoring.

Clinical Case Management Responsibilities (RN Manager Role)

• Completes comprehensive patient assessments including physical psychosocial and symptom management needs.

• Develops implements and revises individualized plans of care in collaboration with the interdisciplinary group (IDG) patient and physician.

• Coordinates care across all disciplines to ensure continuity and achievement of hospice goals.

• Monitors patient condition and adjusts care plans based on changing needs.

• Provides patient and family education related to disease progression symptom management and care plan.

• Administers medications and treatments perphysicianorders and standards of practice.

• Supervises LPNs/LVNs hospice aides and other assigned staff.

• Participates in IDG meetings and contributes to care planning and outcomes.

• Maintainsaccurateandtimelyclinical documentation.

On-Call SOC and After-Hours Responsibilities

• Participates in and may oversee on-call scheduling and coverage to ensure 24/7 patient support.

• Performs on-call duties including triage symptom management visits and crisis intervention.

• Completes Start of Care (SOC) visits death visits and urgent patient assessments as needed.

• Provides follow-up visits and after-hours support for patients with acute needs or transitions in care.

• Coordinates with answering services and interdisciplinary team members to ensure seamless care delivery.

Quality Compliance & Performance

• Ensures adherence to CMS Conditions of Participation state regulations and accreditation standards.

• Leads andparticipatesin QAPI activities including audits performance improvement initiatives and outcome tracking.

• Monitors clinical documentation for accuracy timeliness and regulatory compliance.

• Promotes a culture of safety patient-centered care and continuous improvement.

MinimumEducation & Experience Requirements

• Graduate of an accredited school of nursing; BSN preferred.

• Active unrestricted RN license in the state of practice.

• Minimum of3years hospice nursing experience preferred.

• Minimum of1-2years of healthcare management or supervisory experience preferred.

• Demonstrated leadership experience in hospice or related healthcaresetting.

Knowledge Skills & Abilities

• Strong knowledge of hospice regulations clinical standards and interdisciplinary care models.

• Expertise inpain and symptom management.

• Effective leadership team development and staff supervision skills.

• Excellent communication problem-solving and organizational abilities.

• Ability to manage multiple priorities in a dynamic clinical environment.

• Commitment to hospice philosophy and patient-centered care.

Physical & Work Environment

• Combination of office-based work and field visits in patient homes hospitals and facilities.

• Frequent travel withinservicearea.

• Exposure to clinical environments and infectious materials requiringappropriate precautions.

• Able to constantly stand walk bend stoop squat kneel and reach freely andassistpatients with standing walking and transferring.

• Sufficient endurance to perform the required physical and mental tasks overlong periodsof time.

• Able to constantly grasp with thumb in opposition to fingers of penknobsor objects.

• Visual acuitydexterityand hearing to perform required nursing skills.

• Able tofrequentlywork on-call hours and evening night and weekend hours as needed.

• Medium physical activity that may require frequent lifting carryingpushingor pulling up to out daily job functions and related activities that may berequired.

Additional Expectations

• Maintains CPR certification valid drivers license/insurance and required screenings.

• Supports organizationalmission values and strategic initiatives.

• Performsadditionalduties as assigned.

Why Work for Interim HealthCare

Founded in 1966 Interim HealthCare is the nations first home care company and a leading employer of Hospice Nurses. Operating through 300 offices our commitment to you is expressed through a family-oriented culture that values and appreciates Hospice Nurses and a passion to put patients first. Join a nationwide network of caregivers who are making a significant difference in the lives of others through the personalized home-based care they provide.

Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color gender religion sexual orientation national origin age disability or veteran status.