Senior Manager, Corporate Security

Job Function: Corporate Security
Geographic Coverage: India (Noida Bangalore Hyderabad Cochin Vizag)
Employment Type: Full-Time
Industry: IT / ITES

Role Summary
The Senior Manager - Corporate Security is responsible for leading and managing security operations across multiple
delivery centers in India - This is an execution-focused and operational role accountable for ensuring a safe compliant
and risk-resilient environment with strong emphasis on incident management vendor governance regulatory
compliance and business continuity in a highly regulated IT/ITES environment.

Key Responsibilities

1. Security Operations & Site Governance
Lead end-to-end security operations across all assigned locations (Noida Bangalore Hyderabad Vizag Cochin)
Ensure consistent deployment & adherence of security policies SOPs operational controls across all sites along
with driving standardization & governance of security practices across the portiolio.
Maintain a safe and secure working environment across facilities.

2. Incident Management & Risk Control
Lead investigation response and closure of security incidents breaches and violations
Conduct root cause analysis and drive corrective and preventive action measures.
Drive and implements proactive risk mitigation and loss prevention initiatives and strategies across the portiolio

3. Vendor Management and Governance & Service Delivery
Manage and govern security vendors (guarding SOC electronic surveillance partners) across locations
Monitor and Drive vendor performance through SLA/KPI adherence audits and reviews
Lead vendor transitions if they occur - drive operational stabilization and continuous improvement initiatives

4. Oversee Physical and Electronic Security Systems & Management
Oversee operations of CCTV Access Control Fire Detection and Fire Fighting & Life Safety and SOC / BMS
systems.
Ensure up time compliance and periodic audits of all security infrastructure
Drive access governance monitoring and periodic reviews.

5. Compliance Audits & Regulatory Governance and Alignment
Ensure adherence and compliance to internal security standards and external regulatory requirements
Support audits (ISO client audits internal audits) along with maintaining security documentation policies and
audit trails
Ensure compliance with statutory requirements and global security frameworks including:
o ISO 27001
o PCI-DSS
o HIPAA (Healthcare Information Security & Privacy)
o HITRUST CSF (Common Security Framework)
o Occupational Health & Safety (OHS)
Act as liaison with law enforcement regulatory bodies and audit agencies.
Lead and support client internal and external audits ensuring timely closure of observations and findings.
Ensure control effectiveness documentation and audit readiness across all sites.

6. Emergency Response Crisis Response and Business Continuity
Drive and support Emergency Response Team (ERT) readiness and execution of drills.
Maintain and periodically update Emergency Action Plans and BCP frameworks for all sites.
Coordinate with business facilities and leadership during disruptions
Support crisis management and incident escalation protocols including war-room activation and participation
where required.

7. Stakeholder Management
Partner with Real Estate & Facilities HR Compliance Transport IT and Business Leaders.
Provide regular updates on security posture incidents and risk mitigation plans
Provide regular MIS dashboards and risk updates.
Act as the central SPOC for all corporate security matters across locations
Conduct employee awareness sessions onboarding briefings and periodic security trainings

8. Governance Reporting & Continuous Improvement
Drive periodic security reviews audits and compliance assessments.
Develop standardized MIS reporting dashboards and leadership updates.
Identify opportunities for cost optimization process improvement and risk reduction.

Key Performance Indicators (KPIs)
Strong operational leadership in multi-site environments
Thorough knowledge of Physical and Electronic Security systems - (CCTV Access Control BMS / SOC PA FDS
FFS Gas Flooding systems)
Incident handling response timelines and closure effectiveness and investigation capability
Audit readiness and closure of audit observations (ISO PCI HIPAA HITRUST)
Vendor and contract management expertise along with driving vendor SLA/KPI adherence
Reduction in security risks and incidents
ERT drill effectiveness and BCP readiness
Security systems uptime and compliance
Excellent stakeholder management and communication skills
High ownership execution focus and ability to work independently

Qualifications & Experience
Graduate / Postgraduate
1015 years of experience in Corporate Security within IT/ITES / BPO environments
Experience managing multi-location security operations and compliance frameworks

Preferred Background
Ex - Armed Forces including short services background candidates with corporate security exposure OR
1015 years of experience in corporate security / facility & transport security / risk management in an IT / ITES
environment
Experience in IT/ITES / BPO / large campus environments preferred
Prior experience managing multi-city operations and vendors
Familiarity with compliance frameworks (ISO PCI HIPAA HITRUST audits BCP etc.)

Skills & Competencies
Strong operational leadership and execution focus
Expertise in incident management and investigations
Strong vendor management and governance capability
Familiarity with global compliance frameworks (ISO PCI-DSS HIPAA HITRUST)
High risk awareness and analytical thinking
Excellent communication and stakeholder management skills

Reporting Structure
Reports to: Real Estate & Facilities Leadership
Key Interfaces: Facilities HR Compliance Procurement IT Business Leaders

Additional Information
Role may require travel across locations as required
Flexibility to handle critical incidents and emergency situations

Role Value Proposition
This role offers an opportunity to lead multi-city high-impact security operations ensuring regulatory compliance
business continuity and employee safety in a dynamic and highly regulated IT/ITES environment.