Team Manager Sr Team Manager (Mortgage) WAH
Taguig - Philippines
Job Summary
Managers in this role get to:
- Impact the Bottom Line: Drive the performance of a team of consultants meeting and exceeding all KPI targets.
- Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.
- Influence the Lives of Others: Coach and mentor Consultants providing feedback and performance management.
- Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
- Define Sutherlands Reputation: Drive organizational initiatives within the team from time to time.
Qualifications :
- At least 2 years of Team Leader experience supporting mortgage campaigns.
- Strong analytical mindset with the ability to interpret data identify patterns and recommend improvements.
- Proficiency in MS Office (Excel Word PowerPoint) for reporting and analysis.
- Excellent communication skillsable to present insights clearly in both written and verbal formats.
- Ability to work in a fast-paced performance-driven environment with strong attention to detail.
- Proven ability to build trust and collaboration with peers stakeholders and leadership teams.
- A proactive solution-oriented mindset with a strong sense of ownership and accountability.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more