CRM Application Manager (Salesforce) (mfd)

About your tasks: 

• Administer and maintain the Salesforce platform ensuring high availability and performance.
• Manage users roles permissions and security settings.
• Design and implement configurations using Salesforce standard tools (Flows validation rules layouts automation).
• Translate business requirements into scalable and maintainable solutions.
• Challenge requirements to ensure alignment with Salesforce best practices and standard functionalities.
• Own the operational lifecycle of the platform including releases changes and system updates.
• Ensure structured testing documentation and smooth release execution.
• Build and maintain Salesforce reports and dashboards to support KPI-driven decision-making.
• Ensure high data quality consistency and system integrity.

Qualifications :

About you: 

• Proven experience as a Salesforce Administrator or in a comparable role with a Salesforce Administrator Certificate.
• Strong hands-on experience with Salesforce configuration (Flows objects permissions automation).
• Solid understanding of CRM processes (e.g. Sales Service).
• Experience with release and change management processes.
• Experience working with integrations (REST APIs middleware common integration patterns).
• Strong understanding of data structures data quality and reporting in Salesforce.
• Strong stakeholder communication skills and a structured solution-oriented mindset.

Additional Information :

About your benefits:

In order to provide you with the best possible support for your individual needs - whether its living a healthy life having enough time for your family or developing your skills - we offer a wide range of different site-specific benefits:

• Work from Home: If your job does not require you to be present in the office we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Redcare events: We promote teambuilding through creative team events and celebrate our successes together at regularly scheduled parties.
• Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.

Remote Work :

No

Employment Type :

Full-time