Learning & Development Manager

Main Accountabilities

• Work closely with the People & Culture Director and business leaders to understand business priorities people challenges capability gaps and development needs across the organization.

• Lead the annual learning and people development planning process ensuring alignment with business strategy talent priorities engagement results and organizational needs.

• Conduct comprehensive Training Needs Analysis and capability gap assessments translating insights into clear development plans and practical learning solutions.

• Design localize implement and continuously improve learning and development programs for Lyreco Thailand including global programs local programs leadership programs sales capability programs onboarding soft skills and manager development.

• Learn master and localize existing global training materials including Global Field Sales Best Practice modules and other global learning initiatives.

• Partner with senior leaders and people managers to strengthen leadership capability coaching skills performance conversations feedback culture and team effectiveness.

• Support talent development initiatives including high-potential development succession planning support career development mentoring and leadership pipeline building.

• Act as a key contributor to broader People & Culture initiatives including employee engagement performance management change management onboarding retention and culture-building activities.

• Design and facilitate high-impact learning experiences through various formats including classroom training virtual learning field coaching workshops e-learning video tutorials simulations role plays and manager toolkits.

• Evaluate learning effectiveness and business impact through clear measures including participant feedback manager feedback behavioral change performance improvement and relevant people metrics.

• Use data and people insights to provide recommendations to the People & Culture Director and business leaders on learning priorities talent risks and capability development opportunities.

• Foster a strong learning culture and knowledge-sharing mindset across the organization.

• Manage learning projects end-to-end including planning stakeholder alignment communication implementation reporting and continuous improvement.

• Work closely with regional and global People & Culture / Learning teams to ensure local implementation is aligned with global direction while remaining relevant to the Thai business context.

• Perform other strategic People & Culture projects or assignments as assigned by the People & Culture Director.

Qualifications and Skills

• Bachelors degree or higher in Human Resources Organizational Development Business Administration Psychology Education or related fields.

• At least 6 - 8 years of experience in Learning & Development Talent Development People Development Organizational Development HR Business Partnering or related People & Culture functions.

• Experience working in a multinational company or matrix organization is strongly preferred.

• Strong business partnering mindset with the ability to understand business priorities and translate them into people development actions.

• Proven experience in designing implementing and managing learning or people development initiatives from end to end.

• Experience in leadership development talent development coaching performance management employee engagement or change management will be a strong advantage.

• Strong stakeholder management skills with the confidence and maturity to work with senior leaders and influence across functions.

• Strong facilitation presentation coaching and communication skills.

• Good analytical thinking with the ability to use data feedback and business insights to identify gaps and recommend solutions.

• Able to manage multiple priorities work independently and deliver results in a fast-paced environment.

• Highly proactive mature hands-on creative and solution-oriented.

• Strong ownership with the ability to drive initiatives from strategy to execution.

• Experience in a sales-driven organization is desirable.

• Good communication skills in both written and spoken English and Thai.