Account Manager Senior Account Manager

WHO ARE WE

Our vision is to transform human behaviour into actionable intelligence.

SQREEM is a leading Cognitive AI company specializing in delivering Behavioural Intelligence a transformative approach to understanding mapping and predicting human behaviour.

Using our proprietary Cognitive AI model we process over 4 billion unrelated and unstructured data signals daily from the Open Web across 70 countries. By decoding patterns uncovering intent and analyzing behaviours we transform vast complex datasets into actionable intelligence that businesses rely on to make smarter more precise decisions.

Our innovative technology powers ONE our proprietary end-to-end platform which enables organizations to turn complex behaviours into clear data-driven insights. From understanding audience intent to curating highly refined segments ONE bridges the gap between data and decision-making empowering businesses to unlock meaningful engagement at scale.

The result is the worlds largest library of privacy-first non-PII GDPR-compliant intent and demographic signals including ID-free cohorts that meet the highest global privacy and security standards such as HIPAA COPPA GDPR and ISO-27001.

WHY THIS ROLE

• The (Senior) Account Manager role has been created to support continued business growth and the increasing needs of the commercial team.
• Reporting to the Head of Client Success the role will be responsible for managing campaigns and growing revenue across Australia working with existing clients across media agencies and direct partnerships.

WHAT YOULL DO (Day to Day)

• Own the day-to-day relationship for an assigned patch of AU agency and direct clients
• Act as the conduit between clients and the Trading team briefing in managing expectations and bringing campaign performance back out in a way clients can act on
• Quality-control briefs into Trading so campaigns are set up against the right KPIs from day one
• Respond to client briefs in collaboration with Sales and Trading
• Translate campaign performance from Trading into clear client-facing optimisation narratives across email decks and calls
• Coordinate with Ad Ops Publishers and Production across APAC to ensure on-time delivery
• Analyse campaign success metrics against client needs and brief and work with the client to identify opportunities to upsell or optimise spend to maximise ROI
• Deliver end-of-campaign reports with actionable insights and learnings for future activity
• Identify upsell and retention opportunities within your existing patch

WHAT YOULL BRING

• 4-6 years in an Account Manager or Senior Account Manager role ideally in a performance or programmatic environment
• Demonstrable experience servicing AU NZ UK or US markets AU preferred
• Strong working knowledge of Meta Ads Manager and at least one major DSP (DV360 The Trade Desk) you dont need to be in the platforms day-to-day but you need to speak the language fluently and credibly with sophisticated buyers
• Confident discussing campaign performance against the core performance metrics ROAS CPA CPM CPC VTR CTR viewability and able to explain whats driving the numbers not just read them out
• Working understanding of the digital ad-tech stack: pixel and tag implementation (Google Tag Manager Floodlight Meta Pixel) conversion tracking attribution windows and audience builds (custom lookalike retargeting) enough to hold the client conversation and brief Trading accurately
• Able to interpret reporting from Looker Studio GA4 Campaign Manager 360 and DSP-native reporting and turn raw numbers into a client story
• Confidence presenting performance read-outs brief responses and optimisation plans directly to clients
• Exposure to behavioural intelligence audience data platforms or DMPs is a plus
  
  

WHO YOU ARE

• Excellent written and verbal English you will be writing client-facing emails decks and reports daily
• Able to work AU business hours (approximately 6:00am - 3:00pm Vietnam time) consistently
• Highly organised and proactive you raise issues early suggest solutions and dont wait to be asked
• Comfortable across multiple accounts and competing deadlines
• Genuinely curious about AI and how its reshaping digital advertising

WHAT SUCCESS LOOKS LIKE

• First 30 days: Fully briefed on your patch shadowing client calls mapped to key client and internal contacts comfortable with our tools and reporting stack
• First 60 days: Running client communications independently owning the brief intake process for your patch building trust with the Trading team
• First 90 days: Leading status calls contributing meaningfully to brief responses identifying upsell and retention opportunities recognised as the go-to contact across your patch

OUR ETIQUETTE

We work together to give everyone the power to share their story explore what they love and connect with one another in the our culture we live by the following values:

• Innovation & Agility
• Teamwork & Collaboration
• Data Integrity & Ethics
• Results driven performance
• Human by design

Our people are at the heart of what we do and the driving force behind our growth and success. We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we have a strong track record in developing great people.

We are proud to be an equal opportunity workplace. We review job applications without regard to their race color religion gender identity national origin citizenship age and marital status.

WHAT WE CAN OFFER YOU

• Competitive salary aligned with experience
• Flexible working arrangements and remote-working support
• Exposure to senior AU and international agency clients from day one
• Mentorship from experienced commercial and trading leaders across APAC
• A social collaborative team culture
• The chance to work at a business defining the next chapter of AI-powered advertising
  
  

Please send us your resume in English to

Required Experience:

Manager