Lead QA Analyst Support (BA + QA)

At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.

We are currently searching for a Lead QA Analyst / Support (BA QA):

Responsibilities:

• Lead QA and implementation support for the SLAMNET-Parcel rollout in Mexico ensuring alignment between business needs and technical delivery.
• Act as the primary liaison between the vendor technical teams Mexico Brokerage business stakeholders and QA resources.
• Translate complex Brokerage operations and customs processes into clear functional specifications test scenarios and validation criteria.
• Track implementation lifecycle artifacts including progress defects functional gaps risks and required escalations.
• Coordinate QA teams delegating testing activities to QA Engineers while ensuring evidence collection and timely defect resolution.
• Define comprehensive QA test plans acceptance criteria and regression testing activities for parcel functionalities.
• Perform issue triage by analyzing defects assessing business impact and coordinating with vendors for fixes.
• Validate delivered functionality to ensure it meets requirements before UAT release readiness or production deployment.
• Support go-live readiness and post-go-live stabilization ensuring business sign-off and final defect closure.
• Maintain requirement traceability and documentation within tools like Jira Azure DevOps or ServiceNow.

Requirements:

• Proven experience leading QA activities for system implementations in Logistics Parcel Transportation or Customs/Brokerage environments.
• Deep understanding of Mexico Brokerage operations including customs processes regulatory requirements and parcel clearance flows.
• Strong hybrid background (BA QA): Ability to translate business needs into technical requirements while managing the testing lifecycle.
• Expertise in QA methodologies including test case design UAT support and defect management.
• Proficiency with project tracking tools such as Jira Azure DevOps ServiceNow or HP ALM.
• Exceptional stakeholder management skills with the ability to manage multiple priorities and vendor dependencies.

Desired:

• Experience specifically with Parcel rollout or SLAMNET systems.
• Certifications in Software Testing (ISTQB) or Business Analysis (CBAP).

Languages

• Advanced Oral English.
• Advanced Spanish.

Note:

• Fully remote

If you meet these qualifications and are pursuing new challenges start your application on our website to join an award-winning employer. Explore all our job openings Sequoia Careers Page:
QA Lead Business Analyst Mexico Customs Brokerage Parcel Logistics SLAMNET UAT Defect Management Jira Azure DevOps Supply Chain

Requirements:

Requirements:

• Proven experience leading QA activities for system implementations in Logistics Parcel Transportation or Customs/Brokerage environments.
• Deep understanding of Mexico Brokerage operations including customs processes regulatory requirements and parcel clearance flows.
• Strong hybrid background (BA QA): Ability to translate business needs into technical requirements while managing the testing lifecycle.
• Expertise in QA methodologies including test case design UAT support and defect management.
• Proficiency with project tracking tools such as Jira Azure DevOps ServiceNow or HP ALM.
• Exceptional stakeholder management skills with the ability to manage multiple priorities and vendor dependencies.