Customer Service Coordinator

Job Title: Customer Service Coordinator

Location: Cartersville GA

Position Type: Direct Hire

Pay: $45000/year

Shift: 1^st Shift

Job Description: Preferred Personnel Solutions is seeking to hire a Customer Service Coordinator for a company located in Cartersville!

This role is ideal for someone with strong communication skills a positive attitude and the ability to manage multiple customer needs in a fast-paced environment. We welcome candidates who are organized personable and service minded.

Qualifications for Customer Service Coordinators:

After meeting all of PPS standard qualifications Candidate must meet below qualifications:

• Excellent verbal and written English communication skills.

• Prior customer service administrative or office support experience preferred.

• Experience in cabinetry construction materials wholesale or logistics industry is a plus.

• Friendly patient professional and customer focused personality.

• Strong attention to detail and ability to multitask.

• Comfortable using email spreadsheets and business software systems.

• Dependable organized and team-oriented.

• Willing to submit to a drug screening and background check.

Assignment Duties for Customer Service Coordinators:

• Answer customer phone calls emails and daily inquiries in a professional manner.

• Process orders and provide order status updates.

• Coordinate deliveries shipment scheduling and customer communication.

• Resolve customer concerns efficiently and professionally.

• Support dealers contractors and business customers with product and order questions.

• Handle warranty claims shortages damages and service requests.

• Work closely with warehouse and operations teams to ensure smooth order fulfillment.

• Maintain accurate customer records and order notes in internal systems.

• Assist sales team with quotations follow-ups and administrative support.

• Help create a positive customer experience and long-term relationships.

• Performs other duties as assigned by management.

Office Information:

Phone: 678.737.8200 ext. 201

For any additional questions or to schedule an interview call us today!

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All qualified applicants will receive disability age veteran status or any other status protected by federal state or local law consideration for employment without regard to race color religion gender gender identity sexual orientation national origin and genetics.