Client Service Rep 2

Job Overview
Under guidance controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Essential Functions
Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customers specifications including timeliness and quality.
Follows IQVIA data verification protocols.
Researches analyzes and responds to client inquiries that are routine in nature.
Provides support to team for client service meetings at customer sites.
May produce ad-hoc studies on demand.

Qualifications
Bachelors Degree Req
Two (2) years related work experience Req
Experience in an IQVIA role preferred and pharmaceutical experience Pref
Proficient in PC applications such as Excel
Ability to communicate effectively with various levels in the organization (written and oral)
Demonstrate problem solving analytical and strong customer service skills

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.