Front Office Manager

The Role

At Anantara Bazaruto the Front Office is not a deskits the heartbeat of the guest journey.

We are searching for a master storytellersomeone who transforms arrivals into moments interactions into memories and stays into stories worth retelling.

You are a seasoned Front Office professional with a luxury background but more importantly a natural host. You understand that true luxury lies in personal connection anticipation and authenticity.

What Youll Be Known For

• Storytelling that brings the destination to life
  You dont just check guests inyou immerse them in Bazaruto from the very first moment.
• Effortless luxury service
  You know the standards inside out but deliver them with warmth personality and ease.
• Personalised guest journeys
  You anticipate needs remember preferences and create experiences that feel tailor-made.
• Visible leadership
  You are present in the lobby connecting with guests and supporting your team in real time.
• Brand ambassadorship
  You live and breathe the Anantara ethos ensuring every interaction reflects the brand.

Key Responsibilities

• Lead and inspire the Front Office team to deliver exceptional personalised guest experiences
• Ensure seamless arrival stay and departure journeys
• Embed and uphold luxury service standards in a relaxed barefoot environment
• Train and coach the team on storytelling emotional connection and service excellence
• Handle VIP guests and special requests with confidence and creativity
• Drive a culture of ownership pride and accountability
• Collaborate across departments to ensure a fully integrated guest experience

Qualifications :

What Were Looking For

• Proven Front Office leadership experience in luxury hospitality
• Strong understanding of front office systems standards and operations
• A natural storyteller and communicator
• Passion for guest experience and personal service
• Confident charismatic and emotionally intelligent leader
• Experience in remote or resort environments is an advantage
• Ability to act as a true brand ambassador

Additional Information :

What We Offer

• Competitive salary and benefits package
• Opportunity to work with a globally recognized luxury brand
• Career growth and development opportunities
• Unique lifestyle experience in an exclusive island setting

Apply Now
If you are passionate about culinary excellence and ready to lead in a unique luxury environment we invite you to apply.

Remote Work :

No

Employment Type :

Full-time