Client Services Coordinator (Peterborough)

We are currently seeking a Client Services Coordinatorto join ourPeterboroughoffice.

The Client Services Coordinator is a key member of our frontline team and plays an essential role in creating a positive professional and welcoming experience for every client. This position supports both our clients and internal team through exceptional communication organization and service delivery.

Who We Are

At Gauvreau Accounting Tax Law Advisory we exist to help entrepreneurs build the business and the life of their dreams. As a purpose-driven firm generating $25M in annual revenue with a team of 200 professionals we combine deep expertise in accounting tax law and advisory with an unwavering commitment to empowering business owners.

Our culture is built on excellence accountability collaboration and growth. We believe in supporting our people to reach their full potential just as we support our clients in achieving theirs. Joining our team means being part of an innovative fast-paced environment where your work has a direct impact on the success of entrepreneurs across Canada.

Role (Overview of the Position):

• Serve as a positive and professional first point of contact for the firm.
• Answer incoming client calls and direct inquiries to the appropriate team members.
• Support department managers with client outreach and the collection of required client information.
• Assist partners and managers with scheduling virtual and inperson meetings.
• Welcome clients to the office and ensure they receive timely supportive assistance.
• Collaborate with client services colleagues on general office support tasks.
• Perform filing sorting scanning and copying of client documents.
• Complete ad hoc administrative projects as assigned.

Qualifications/Skills & Experience

• Minimum 3 years of experience in an administrative and/or client service role.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Excellent time management and organizational skills.
• Strong problemsolving abilities and resourcefulness.
• High attention to detail and commitment to delivering quality work.
• Selfmotivated with a proactive approach to supporting clients and colleagues.
• Experience with Outlook calendar management; familiarity with Zoom or Calendly is an asset.

We have Five Core Values at Our Firm:

1. All In(passion for what you do and a commitment to excellence)
2. Own It(solutions oriented owning outcomes)
3. Choose Opportunity(willingness to innovate)
4. Relentless Excellence(redefining expectations)
5. Better Together(teamwork drives the best results)

Existing Vacancy:Internal and External

Compensation:This position offers a starting salary range of $46000 to $55000per year. Final compensation will be determined based on the successful candidates education relevant experience and skills.

Use of Artificial Intelligence (AI):Applicants are advised that AI may be used to support aspects of the recruitment process such as application screening or scheduling

Learn more about us here: in this video: our core values resonate with you

Does your skillset align with this role

If so we want to hear from you!

Required Experience:

IC