Field Retrieval Officer
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Field Retrieval Officer
Location: Niger Yobe Sokoto
Contract Role
Salary- 80k basic 20k transport and commission
Responsibilities
Location: Niger Yobe Sokoto
Contract Role
Salary- 80k basic 20k transport and commission
Responsibilities
- Conduct on-site visits to customers with overdue payments to collect outstanding installments.
- Communicate with customers to understand repayment difficulties and negotiate repayment arrangements.
- Verify customer information and update repayment status in the system promptly.
- Retrieve devices or collateral from defaulted customers when necessary following company procedures.
- Establish and maintain good working relationships with local police authorities within the assigned LGA to support recovery of long overdue or fraudulent cases.
- Report collection progress field findings and potential fraud cases to the supervisor regularly.
- Cooperate with risk control and customer service teams to improve repayment rates.
- Maintain professional conduct and protect the companys image during all field operations.
- Experience: Prior experience in loan collection field recovery or related financial services preferred.
- Highly communicative and persuasive with strong negotiation skills
- Resilient and result-driven able to work under pressure and meet recovery targets
- Good at conflict management and maintaining professionalism in difficult situations
- Physically active and willing to work in the field often covering different locations
- Detail-oriented ensuring proper documentation of customer interactions and recovery status
- Ethical and compliant operating strictly within approved recovery guidelines and procedures
Required Experience:
Junior IC
About Company
An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.
