Route Manager

The Experience Youll Create:

• Accountable for ensuring that all assets scheduled by the scheduling team are efficiently executed and completed on the dates assigned. Collaborate with the scheduling and product team to ensure proper fulfillment frequency and client satisfaction.
• Monitors service logistics and partners with the scheduler to adjust based on seasonal demand accountspecific traffic patterns and operational customer preferences.
• Collaborate with internal teams on new installations swaps removals etc. to ensure inventory integrity and proper service level.

• Foster a positive collaborative and high-performance culture among drivers and field team members.
• Lead the full team member lifecycle: recruiting onboarding training coaching and performance management.
• Participate and lead engagement in incentive programs implement mentorship models and career pathways to boost retention.
• Serve as a role model by embodying Continentals values of exceptional responsibility and innovation.

• Ensure strict adherence to all Standard Operating Procedures (SOPs) across all markets and vending operations.
• Audit field operations for quality assurance including food safety merchandising standards (plan-o-grams) and cleanliness.
• Train staff regularly on operational updates compliance requirements and guest satisfaction benchmarks.
• Partner with Marketing to maintain a brand-consistent presence in client locations.

• Enforce Continentals driver safety policies include vehicle inspections safe driving practices and accident reporting.
• Monitor fleet health and work proactively with maintenance teams for preventive service.
• Implement driver safety training programs and corrective action plans when necessary.
• Maintain compliance with DOT (Department of Transportation) regulations and ensure all drivers maintain required licenses including Chauffeur licenses (if applicable).

Ingredients for Thriving:

• High school diploma or GED (required)
• Bachelors degree in business supply chain sales or equivalent industry experience (preferred)
• 5 years of experience in route management field operations or logistics in food services or retail vending.
• Proven leadership experience with teams in distributed route-based businesses.
• Valid Drivers License depending on state clean driving record and ability to pass a DOT (Department of Transportation) physical.
• Strong analytical skills to optimize routes manage KPIs (Key Performance Indicators) and drive efficiency improvements.
• Excellent written and verbal communication organizational and interpersonal skills.
• Technology-savvy with proficiency in Microsoft Office Suite and routing/logistics software. Seed software experience is a plus.
• Strong commitment to achieving operational and client satisfaction goals.
• Demonstrate success in a fast-paced environment that changes with the need of the business. Works effectively across operations marketing and sales.
• Deep commitment to exceeding client and end-user expectations.
• Upholds trust transparency and accountability in all actions.

• Climbing in-and-out of a vehicle
• Loading and unloading products from the box truck or van.
• Bending stooping pulling/pushing and twisting required.
• Walking and standing required for long periods
• Regular lifting 25-50 pounds
• Ability to cover route as needed driver training or covering a call off.

Savor the Benefits:

• Health Coverage Medical Dental and Vision
• Voluntary Life/AD&D Short-Term and Long-Term Disability Critical Illness
• 401(k)
• Paid Time Off
• Wellness Programs
• Additional Perks