Senior Operations Consultant

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed build a career and contribute to our shared success. This includes attracting and developing exceptional talent recognizing and rewarding performance and supporting our teammates physical emotional and financial wellness through affordable competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service community college education or a wide range of work and life experiences. These journeys foster resilience leadership and innovation strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration engagement and career development. Our approach includes clear in-office expectations while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:
This job is responsible for resolving day-to-day complex problems researching and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design development and implementation of products systems processes and services using discretion within the project management methodologies with a focus on continuous improvement.

Corporate Accounts Payable (CAP) is a global operations function that supports 42 countries. We are an integrated team with plenty of opportunity to learn and grow as our functional teams include: Payee Operations & Invoicing Global Employee Expense Reimbursement Global Service Center & Card Administration AP Research & Accounting Indirect Tax (Business Personal Property US Sales & Use tax and Withholding taxes) and Project Initiatives teams. This job is responsible for resolving day-to-day complex problems researching and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design development and implementation of products systems processes and services using discretion within the project management methodologies with a focus on continuous improvement.

Responsibilities:

• Leads the design development and implementation of complex products systems and services in an operations environment using subject matter expertise

• Manages projects and direct activities of a team related to special initiatives

• Advises as a technical expert in assigned area by providing work direction guidance and training to employees and business partners on new complex initiatives

• Builds relationships with business partners across various Lines of Business

• Manages and defines responsibilities and accountabilities for key program and projects

Required Qualifications:

• Accounting / Accounts Payable or Accounts Receivable experience

• Excellent verbal and written communication skills including presentation skills

• Attention to detail

• Analytical & Research Skills

• Process improvement

• Critical thinking

• Proficient with Microsoft Office applications

• Time management abilities

• Must be able to multitask and work well within a team setting

• Ability to work independently with minimal supervision

Desired Qualifications:

• General Ledger / Account Reconciliations experience

• Candidate must either have a bachelors degree or 3-5 years of relevant experience (both are desired)

Skills:

• Critical Thinking

• Customer and Client Focus

• Decision Making

• Problem Solving

• Risk Management

• Adaptability

• Attention to Detail

• Collaboration

• Issue Management

• Analytical Thinking

• Oral Communications

• Presentation Skills

Shift:

Hours Per Week:

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