Brand Manager – Greenhouse Concept Centers

Job Title: Brand Manager Greenhouse Concept Centers
Duration: 9 Months
Location: 100% Remote (limited travel)

Seeking a strategic Brand Manager with 6 8 years of experience in brand management consumer marketing customer experience and consumer insights to support Greenhouse concept centers. The role focuses on brand positioning CSAT strategy donor experience optimization research-driven decision-making and cross-functional collaboration across digital operations and innovation teams.

• Lead brand positioning messaging value proposition and tone of voice for Greenhouse concept centers.
• Partner with agencies on concept branding naming and creative development.
• Drive qualitative quantitative and behavioral consumer research initiatives.
• Own CSAT strategy survey execution and donor experience measurement.
• Translate consumer insights and testing data into actionable business recommendations.
• Support go-to-market plans and pilot launch initiatives.
• Collaborate with Digital Experience Operations and Greenhouse project teams for consistent brand execution.
• Contribute to innovation experimentation and concept refinement initiatives.

• 6 8 years in brand management consumer marketing experience strategy or related functions.
• Strong background in consumer insights brand positioning CSAT and customer experience measurement.
• Ability to synthesize research into strategic recommendations.
• Proven cross-functional collaboration and stakeholder management skills.
• Strong communication and presentation abilities.

• Agency-side or agency management experience.
• Experience in pilot-driven test-and-learn or innovation-focused environments.
• Exposure to regulated or high-consideration consumer industries.

Brand Management Consumer Insights CSAT Customer Experience Brand Positioning Experience Strategy Consumer Marketing Go-To-Market Strategy Research & Analytics Cross-Functional Collaboration Innovation Strategy Stakeholder Management