Key Responsibilities

• Serve as the first point of contact for requests and inquiries; answer call center phone create and route work orders to appropriate teams (e.g. maintenance cleaning events)

• Manage calendars and assist with scheduling meetings appointments and conference rooms

• Coordinate team-building activities employee engagement initiatives and office events including logistics and catering

• Perform administrative duties such as ordering and managing office supplies filing data entry and maintaining organized records

• Maintain office organization and ensure common areas are clean stocked and presentable

• Collect and track employee or occupant feedback identifying trends and opportunities for process improvement

• Assist in implementing process improvements to enhance team efficiency and daily operations

• Maintain safety documentation including emergency manuals and training records

• Build and maintain positive relationships with clients visitors staff and vendors

• Assist the Meetings & Events team as needed

• Provide general administrative and operational support across the team

Key Competencies

• Excellent verbal and written communication

• Highly organized detail-oriented and self-motivated with the ability to prioritize tasks

• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) preferred

• Professionalism reliability and strong interpersonal skills

Experience Requirements

• High school diploma or equivalent required

• Previous experience in customer service is a plus but not required

Other Duties

• This job description outlines key responsibilities and may evolve based on business needs. Additional duties may be assigned as necessary.

Work Environment

• This role is based in a professional office setting and will involve travelling between buildings in various weather conditions. Standard office equipment is used regularly.

C&W Services is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.