Customer Service Representative
Coral Springs, FL - USA
Job Summary
Job Title: Customer Service Representative
Location: Coral Springs FL
Company: All Year Cooling and Plumbing
About the Role
All Year Cooling and Plumbing is looking for friendly and reliable Customer Service Representatives to join our growing this role youll be the first point of contact for customers helping schedule services answer questions and ensure every customer has a great experience.
If you enjoy helping people solving problems and working in a fast-paced environment wed love to hear from you.
Responsibilities
Answer inbound calls emails and messages from customers
Schedule service appointments and coordinate with dispatch
Assist customers with questions about services and promotions
Resolve customer concerns in a professional and timely manner
Document customer interactions and maintain accurate records
Qualifications
Previous customer service or call center experience preferred
Strong communication and problem-solving skills
Basic computer skills (Microsoft Office and CRM systems)
Ability to stay professional and organized in a fast-paced environment
Must be able to work flexible schedules including day or night shifts
Equal Opportunity Employer
All Year Cooling and Plumbing is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees.
Required Experience:
Unclear Seniority
About Company
Proudly serving Miami, Naples, and all of South Florida providing expert AC and plumbing services. Get a free AC or plumbing estimate.