HOD Collections
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Our client is a prominent and forward-thinking leader within the consumer finance sector. They are dedicated to driving commercial success through innovative customer-centric approaches. This is an exciting opportunity to join a business undergoing significant digital transformation where your leadership will directly shape the future of their operational excellence and growth strategy
Responsibilities:
- Architect and drive the strategic roadmap for collections transformation focusing heavily on digital integration and automation.
- Lead and mentor large high-performing operational teams fostering a culture of continuous improvement and leadership development.
- Optimize performance through rigorous analytics data-driven decision-making and effective financial management to ensure profitability.
- Champion the adoption of new technologies and omnichannel engagement strategies to enhance customer experience during recovery processes.
- Ensure rigorous adherence to all regulatory requirements while effectively managing key internal and external stakeholders.
- Example Responsibility:Spearhead the integration of advanced analytics and machine learning models into daily collections workflows to predict risk and personalize customer journeys.
About Company
OutsideCapital Recruitment Agency is a level BBBEE2 executive search and recruitment advisor able to assist you with all your business needs.
