Oliver Wyman People Experience Manager (PM focus) London

At Oliver Wyman a Marsh (NYSE: MRSH) business we bring deep industry insight bold innovation and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh we work alongside the worlds leading experts across risk reinsurance and capital people and investments and management consulting. Together with Marsh Risk Guy Carpenter and Mercer we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90000 colleagues in 130 countries Marsh helps build the confidence to thrive through the power of perspective.

For more information visit or follow us onLinkedInandX.

The Opportunity:

People Experience is a critical performance enabler for our business.

As thePeople Experience Manager you will play a pivotal role in shaping the day-to-day experiences of our colleagues across the globe. This is an exciting opportunity to contribute directly to Oliver Wymans culture ensuring that our people feel valued supported and empowered to do their best this role you will partner closely with leaders and teams across multiple regions acting as a champion for our values and a catalyst for positive change.

You will help drive initiatives that foster engagement inclusion and well-beingensuring that we embed a consistent approach to positive culture and investment of our values and centre people in everything that we do.

As a key member of the team that powers our firms culture youll help elevate the experience of every colleague every day. Beyond designing developing and delivering flagship global programs you will help drive innovationcreating and piloting new initiatives that regional teams can adopt and tailor to their needs.

This is a unique chance to join a passionate high-impact team at the heart of our global organization. Youll gain exposure to senior leaders work on high-profile strategic projects and develop your expertise in people experience and organizational culture.

Please Note: Oliver Wyman operates a hybrid working policy and we will require the successful candidate to work from the London office at least 60% of the time.

Key Responsibilities:

• Initiate scope and deliver a portfolio of People Experience (PX) projects and programmes including but not limited to activities that support working parents wellbeing colleague engagement and marketing. Examples of some of the work you may be involved in include:
• The Culture Academy: Managing processes to make updates and suggest and co-deliver updates to the curriculum and supporting materials.
• Culture Champions:Engaging with a group of volunteer colleagues who are passionate about our culture and values
• Values-Driven Leadership (VDL):Support the delivery of the VDL initiative across different teams and locations to drive higher engagement with understanding of and adherence to the firms values
• Inclusion and Culture Awards:Own the end-to-end process for the awards including annual review updates and development of the awards
• Inclusion and Culture Festival:Own the end-to-end process for the festival including annual review updates and development of the festival
• Develop deliver and support strategic communications and engagement plans for key PE initiatives tailoring messaging style and approach to different levels of seniority and diverse audiences to achieve maximum impact.
• Create and implement toolkits presentations and surveys to enhance colleague engagement and drive broad participation in PE programs.
• Partner proactively with regional teams and leadership providing actionable advice and insights and translating people experience leadership and culture concepts into clear recommendations and activities that drive results.
• Support the budget management process for the PX function.

Skills and Attributes:

• Self-starter with a bias towards action comfortable navigating ambiguity and working within a small team that leads major high-visibility global initiatives.
• Well-developed ownership mindset understanding when to be proactive and make decisions versus seeking inputs form others. Able to work across multi-disciplinary teams demonstrating comfort with leading as well as dynamic subordination as appropriate.
• Strong communicator able to convey messages confidently and credibly at all levels (written verbal presentations) tailoring style and strategies to different audiences including senior leaders and cross-functional groups.
• Highly organized and detail-oriented demonstrating rigour in quality control monitoring measurement and tracking across communications and project delivery with a particular emphasis on project and program management underpinned by active risk management and contingency planning
• Demonstrable analytical and modelling skills ability to manipulate present and interpret large datasets both quantitative and qualitative
• Strong team player who embraces shared consciousness and collective impact and success.
• Adaptable and flexible embracing change and prioritizing effectively to meet evolving stakeholder needs and deliver results in a fast-paced deadline-driven and dynamic environment.
• Collaborative building strong relationships across teams regions and functions to mobilize action and deliver key global initiatives.
• Critical thinker anticipating and identifying risks and able to provide clear actionable insights and recommendations to inform decision-making and progress in light of obstacles.
• Creative and people-centric driving engaging communications and innovative approaches that empower colleagues and maximize initiative impact.
• An empathetic future leader who champions and role models service excellence and an improvement-driven culture proactively seeking opportunities to enhance efficiency and service and product quality.

Experience Required:

• Minimum of five years experience in a corporate (ideally professional services) environment.
• Demonstrable advanced project and program management experience:
• Proven ability to manage multiple complex projects/programs simultaneously delivering results independently and on time in fast-paced environments.
• Experience scoping and launching projects from scratch tracking measuring and delivering on KPIs.

Technical experience:

• Demonstrable high proficiency in the full Microsoft Office suite for communications reporting and presentations.
• Excel:Experience building and managing spreadsheets to track project progress conduct data analysis and generate actionable insights. Skilled at creating charts/dashboards to communicate key quantitative messages clearly.
• Word:Experienced in drafting high-quality reports and communications using advanced formatting and document structuring to ensure clarity and professionalism.
• PowerPoint:Accomplished slide writer able to develop clear visually engaging and persuasive presentations for both senior leadership and broad colleague audiences. Comfort using data visualisation tools to present complex ideas for impact.
• Outlook:Skilled in efficient diary management meeting scheduling tracking event acceptance and preparing polished communications.
• Experience leveraging AI tools to optimize work and drive efficiencies.
• Demonstrated commitment to advancing an inclusive high-performing values-led culture.

Why Join Us

At Oliver Wyman we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration integrity and excellence and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development providing opportunities for growth and advancement within the firm.

We offer competitive compensation comprehensive benefits and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.

Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.