Technical Specialist – ERP Platforms

ERP Environment Delivery and Support

• Install configure deploy and support ERP environments across:

  • Onpremises

  • Hybrid

  • Cloudenabled models

• Work with multiple ERP solutions including platforms similar in complexity and architecture to Epicor Kinetic

• Support environments for mediumsized businesses and large multinational customers

• Manage ERP upgrades patches performance optimisation and complex technical issues

• Act as a senior escalation point for ERPrelated technical challenges

ERP Platform and Deployment Knowledge

• Maintain a strong understanding of:

  • How different ERP platforms are deployed and supported

  • The differences between onpremises hybrid and cloud ERP architectures

• Apply this understanding across a variety of customer environments

• Support ERP integration and technical enablement across platforms

Microsoft and Cloud Architecture

• Design support and maintain hybrid architectures using Microsoft Azure

• Manage and support ERPrelated application environments hosted via IIS

• Understand ERP application scaling availability and operational support models

Microsoft Dynamics Exposure

• Understand and support the deployment and management of:

  • Microsoft Dynamics 365 Business Central

• Maintain a working understanding of:

  • Dynamics 365 Finance and Supply Chain deployment concepts and architecture

Technical Leadership and Stakeholder Management

• Perform handson technical work while also:

  • Assisting and guiding internal technical team members

  • Sharing best practices and technical knowledge

  • Coordinating and managing thirdparty vendors and hosting providers

• Work closely with ERP consultants developers project managers and customers

• Provide technical input into planning estimation and solution design

Security Compliance and Governance

• Ensure ERP environments adhere to security and compliance best practices

• Oversee access controls environment segregation patching and audit readiness

• Maintain technical documentation standards and operational procedures
  

Experience

• Minimum 58 years experience in a technical role supporting ERP or enterprise systems

• Proven experience working across:

  • Onpremises hybrid and cloud ERP environments

  • Customerfacing multienvironment landscapes

• Experience managing or coordinating internal resources and thirdparty providers

Technical Knowledge (Essential)

• Strong experience with ERP software platforms (vendor agnostic)

• Understanding of ERP deployments similar to Epicor Kinetic

• Microsoft Azure (hybrid architecture concepts)

• IIS

• Enterprise application deployment and operational support

• Strong understanding of security and compliance requirements

Qualifications and Certifications

• Appropriate tertiary qualification in IT Computer Science or a related field (preferred)

• Relevant certifications (Microsoft Azure ERP infrastructure or security) are advantageous