Medical Support Assistant
Bethesda, MD - USA
Job Summary
Job Description
Medical Support Assistant
NIH Clinical Center Bethesda MD
Full-Time On-Site
Spectrum Healthcare Resources is proud to offer an exceptional opportunity for a Medical Support Assistant to support the National Institutes of Health (NIH) at the worldrenowned NIH Clinical Center in Bethesda Maryland.
This is not a typical front-desk role.
As a Medical Support Assistant you are the first human connection for patients who travel from across the nationand around the worldto receive care available nowhere else. Your work directly supports groundbreaking medical research and provides comfort clarity and dignity to patients and families at pivotal moments in their lives.
If you are compassionate detailoriented and thrive in a fastpaced healthcare environment with real purpose this role offers a career that truly matters.
Position Overview
The Patient Support Services Department (PSSD) serves as the front line of the NIH Clinical Center delivering exceptional customer service patient registration appointment coordination and travel support.
As a Medical Support Assistant you will act as a trusted guide for patients and families navigating complex clinical research visitsensuring accurate registration smooth scheduling clear communication and a welcoming experience at every interaction. This is a longterm fulltime position in a nationally respected healthcare environment.
- Serve as the Face of NIH Clinical Center
- Manage Scheduling & Patient Flow
- Support Admissions & Patient Travel
- Provide Essential Clinical & Administrative Support
Minimum Qualifications
- High school diploma or GED required
- Proficiency in Microsoft Word and Excel
- Strong clerical and administrative skills (scheduling data entry records management)
- Excellent customer service skills with the ability to remain calm in highvolume patientfacing environments
- Effective written and verbal communication in English
Preferred:
Experience in a healthcare clinical or medical office environment.
Why Spectrum Healthcare Resources
At Spectrum Healthcare Resources we place people where their work makes a difference. Supporting the NIH means being part of a mission larger than yourselfadvancing medical discovery while delivering compassionate care to patients who rely on it.
If youre ready to be part of something extraordinary apply today.
For More Information Contact:
Laura Hatcher
Company Overview:
At Spectrum we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource dependability and service are the driving forces of our mission.
EOE/Disabled/Veterans
Location : Location
Recruiter : Full Name: First Last
Direct phone number
Recruiter : Email
Required Experience:
Junior IC
About Company
Discover Spectrum Healthcare Resources, providing quality care for military personnel and their families for over 35 years. Explore career opportunities in healthcare with federal agencies. Contact us today!