AI and Agentic Senior Collaboration Engineer

Role: AI and Agentic Senior Collaboration Engineer

Duration: Long Term 

Location: Toronto Canada- Hybrid

About the Team:

The Modern Workplace and Collaboration Services team is focused on advancing Fitchs digital workplace strategy through secure scalable and innovative collaboration technologies. The team leads enterprise initiatives across Microsoft 365 Copilot Studio and Power Platform partnering closely with business stakeholders and technology teams to deliver AI-powered solutions that improve productivity strengthen governance and create measurable business value.

How Youll Make an Impact:

Architect build and govern enterprise-grade solutions in Copilot Studio and Power Platform enabling advanced AI agent capabilities across Fitchs collaboration ecosystem.

Design and deploy secure compliant and scalable agentic AI solutions integrated with Microsoft 365 and line-of-business applications.

Lead technical initiatives and establish standards and best practices for conversational design prompt engineering and multi-turn agent orchestration.

Mentor junior engineers and provide technical guidance to business stakeholders while supporting Fitchs citizen development program.

Establish quality assurance telemetry analytics and continuous improvement processes to optimize adoption reliability and measurable business outcomes.

You May Be a Good Fit If:

You have 7 years of experience in Information Technology with a focus on Microsoft 365 Power Platform and AI agent solutions.

You have 5 years of hands-on experience leading engineering or support teams within the Microsoft collaboration ecosystem.

You have advanced expertise in conversational AI prompt engineering solution ALM and secure architecture.

You have experience with governance data loss prevention environmental strategy and compliance for Power Platform and AI solutions.

You have strong hands-on experience with Copilot Studio Power Automate Power Apps Dataverse and integrations with Microsoft Graph Azure AD / Entra ID and other cloud services.

What Would Make You Stand Out:

Experience architecting and deploying complex conversational agents multi-step copilots and custom connectors in enterprise environments.

Deep understanding of governance compliance and security for AI and Power Platform technologies.

Prior experience influencing strategy and leading adoption of AI and Power Platform technologies in a regulated industry.

Experience managing analytics telemetry and operational reliability for AI-powered collaboration solutions.

Familiarity with modern automation tools such as PowerShell Power Automate and Azure Functions

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract