Sales Operations Manager Hybrid Position at 251 Park Avenue
New York City, NY - USA
Job Summary
Why join us
Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
GENERAL PURPOSE
The Sales Operations Manager position supports a regional sales team providing advanced diverse and confidential administrative/project support for the sales leadership and sales teams.
ESSENTIAL FUNCTIONS
Acts as the central resource hub for team(s) directing and facilitating the connections of appropriate stakeholders with solutions and resources.
Acts as the Salesforce resource and forecasting lead; promotes adoption and provides reporting to highlight data integrity by creating sales reports and providing analysis.
Assists in the implementation of strategic initiatives within assigned region/area.
Collaborates with Sales Readiness to onboard and train field sales employees.
Conducts market research and develops clients/competitor information for internal sales and dealers.
Plans and coordinates internal and external meetings trainings and events; this includes coordinating and attending the regional/area sales meeting.
Provides contract knowledge and support to the field sales team.
Provides marketing support by developing and producing marketing and advertising tools for use by sales employees; write/edit client materials (proposals letters brochures posters invitations thank-you notes holiday cards etc.).
Provides OPEX/Budget analysis management planning and execution; collaborates with procurement and invoice management.
Provides technology support to assigned region/area as needed.
Serves as a resource for market planning.
Submits internal orders and samples processing.
Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
Education/Experience
Bachelors degree or equivalent experience.
A minimum of three years successful experience in a sales or administrative office support role.
Proficient in Office 365 (Excel Power Point).
Prior project management/planning experience with proven ability to develop financial acumen.
Skills and Abilities
Excellent organizational and problem solving skills as well as the ability to collaborate proactively.
Excellent verbal written and interpersonal communication skills.
Exhibits a professional and assertive work posture while conducting responsibilities.
Proven ability to work independent of immediate supervision as a self-starter with the self-confidence and ability to represent Herman Miller in a professional manner.
Demonstrated ability to work as a team player with a service-oriented/pro-active work style.
Must be able to work in a fast-paced changing environment by demonstrating excellent time management skills the ability to work well under pressure on multiple projects simultaneously and having the flexibility to shift priorities quickly.
Proven ability to effectively interact with and work at various levels of the organization (e.g. employees visitors vendors.) and develop solid working relationships with regional sales leadership and teams.
Results-oriented (i.e. holding oneself accountable for results) while exhibiting a desire to achieve high levels of performance integrity business ethics and confidentiality.
Demonstrated ability to effectively use office automation/communication software and tools currently used in the Herman Miller office environment.
Must be available to work during non-traditional hours in addition to required/normal office hours as designated for the local sales office and be willing to travel occasionally.
Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire
Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .
Required Experience:
Manager
About Company
New Perspectives on Scandinavian Design. Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression.