HART & HCSO Program Coordinator

Harris County

Job Location:

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Position Description

If youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Our Values:

HCPH embraces a foundation of progressive work anchored by the departments cornerstone values guiding our work to improve the communitys health and well-being.

Transparency- We share information openly and honestly so that staff partners and the community understand our actions and the reasons behind them.
Integrity- Our actions reflect strong ethical principles ensuring we remain trustworthy accountable and consistent with our mission.
Respect- We foster a supportive environment by valuing diverse perspectives listening intentionally and treating people with dignity in every interaction.
Impact -We focus our efforts on activities that improve health reduce disparities and create meaningful measurable outcomes for the communities we serve.
Collaboration- We actively partner across teams disciplines organizations and communities to align our efforts toward common goals.

Position Overview:

The Holistic Assistance Response Team (HART) is the 4th branch of the first responder system administered by Harris County Public Health. HART provides timely appropriate responses to non-emergency 9-1-1 calls involving homelessness behavioral health needs and other health or social welfare concerns with the goal of reducing unnecessary law enforcement or hospital-based interventions. HART consists of teams of social welfare behavioral health and emergency medical personnel who respond to 9-1-1 calls requiring face-to-face behavioral health crisis intervention low-acuity pre-hospital care attention and other social welfare concerns. The Harris County Sheriffs Office (HCSO) is a key partner as county 9-1-1 call-takers and dispatcher are housed within HCSO.

The HART Program Coordinator serves as the primary liaison between Harris County Public Health (HCPH) and the HCSO supporting ongoing collaboration and operational alignment for HART. The Program Coordinator is an employee of HCPH and is embedded within HCSO to coordinate dispatch-related policies procedures safety training and to support cross-agency coordination with local law enforcement and emergency medical services.

Duties & Responsibilities:

Work closely with HCSO 9-1-1 dispatchers and call-takers to ensure calls are appropriately triaged for HART response.
Identify opportunities for improvement within HCSO Emergency Dispatch Center (EDC) related to HART Operations and Collaborate with relevant personnel to proactively address dispatch challenges.
Maintain formal and informal communication with partners team members and leadership to assess needs constraints and operational status.
Serves as a key liaison between HCSO and HCPH.
Collaborate with HCSO to update HART dispatch policies and procedure provide relevant training to -EDC personnel and lead additional trainings assigned.
Participate in assigned meetings and contribute meaningful decision-making including clearly defined next steps and follow-up actions.
Implement program needs across multiple stakeholders through clear communication and timely delivery of program outputs.
Develop presentations and information materials as appropriate. Support the development of program goals and objectives in collaboration with HCSO.
Track project status and coordinate deadlines assigned initiatives using a variety of software applications.
Performs other duties and responsibilities as assigned by HCPH leadership.

Harris County is an Equal Opportunity Employer

you need special services or accommodations please call or email.

This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.

Requirements

Education:

Bachelors degree in social work Sociology Public Health or another related field.

Experience:

At least two (2) years experience in public health social services homeless and/or behavioral health operations and program management.
At least one (1) year of experience in Case Management.

Knowledge Skills and Abilities:

Proficient in MS Office Suite (Word Excel PowerPoint & Outlook)
Ability to prioritize tasks and manages time to ensure that deadlines are met.
Knowledge of contract management and oversight principles.
Experience developing collaborative relationships with community stakeholders and partners.
Experience implementing equity principles and strategies in social service health homeless and/or other social safety net programming.
Experience and knowledge of project management tool(s) and methodology.
Ability to work cross-departmentally work within multidisciplinary teams oversee projects to completion and measure results.
Demonstrated experience in relationship and consensus-building and meaningfully engaging community members in decision making and planning.

Core Competencies:

Data Analytics and Assessment Skills:Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
Communication Skills:This competency focuses on using clear and effective communication to engage audiences address misinformation and build trust supporting informed decisions and stronger public health outcomes.
Health Advancement Skills:This competency focuses on applying principles of equity diversity and inclusion to public health addressing systemic barriers and promoting fair access to resources for healthier communities.
Community Partnership Skills:This competency focuses on collaborating with communities to address the systems and policies affecting health fostering engagement shared ownership and sustainable improvements in well-being.
Public Health Science Skills: This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs ensuring effective delivery of the 10 Essential Public Health Services.

NOTE:Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.

Preferences

Languages:

Bilingual (English/Spanish).

General Information

Position Type and Typical Hours of Work:

This is a Regular Full-Time position
Monday through Friday: 08:00 am to 05:00 pm (flexible)
Evenings and weekends as necessary; hours will vary earlier or later based upon division and department events and program needs.

Work Environment:

Work environment is typically split between an office environment and field (outdoors).

Physical Demands:

Persons in these positions frequently lift carry push and pull objects weighing up to 10 lbs. They also occasionally move objects weighing up to 20 lbs. and sometimes but rarely up to 50 lbs.

Work Location:

This job operates in a professional office environment with occasional field visits. Work locations: 1111 Fannin St Houston TX 77002 and 3000 E. Aldine Amphitheatre Houston Texas 77039 (Primary).

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Required Experience:

Position DescriptionIf youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.About Harris County Public Health:Harris County Public Health (HCPH) includes a network of more than 1...