CRM & Marketing Automation – Lifecycle Marketing (Intern Early Career)

Are you early in your CRM or lifecycle marketing career and keen to build realworld experience working with datadriven customer journeys marketing automation and personalised engagement

DiJones is seeking a CRM & Marketing Automation Lifecycle Marketing (Intern / Early Career)team member to support the delivery and ongoing development of our lifecycle marketing activity within a residential real estate context. This role is suited to someone at intern or earlycareer levelwho is ready to take on handson execution and ownership while continuing to build capability across CRM lifecycle thinking and marketing automation.

Youll work at the intersection of data technology and customer experiencepartnering closely with marketing operations and technical teams to deliver practical measurable commercial outcomes. The core focus of this role is CRM lifecycle marketing and marketing automation with direct exposure to a leading customer engagement platform (Braze).

This role includes 2 fixed office days in Pymble with 1 additional day working from home or another DiJones office depending on business requirements.

Key Responsibilities:

Lifecycle Marketing & Campaign Management

• Support the planning and management of the CRM and marketing automation usecase calendar covering key lifecycle stages including buyers sellers landlords tenants appraisals campaigns and posttransaction engagement.

Marketing Automation Execution

• Build test and deploy omnichannel automation journeys across email SMS and web messaging using a marketing automation platform (Braze experience highly relevant).

Segmentation & Personalisation

• Develop and execute targeted personalised campaigns using behavioural transactional and customer data applying lifecycle logic well suited to real estate and property customer journeys.

Data Reporting & Optimisation

• Monitor campaign performance and contribute to reporting on key metrics.
• Use insights to support ongoing optimisation of engagement conversion and retention.

Technical & Data Collaboration

• Work closely with technical and data teams to support CRM delivery including integrations data feeds event tracking and marketing automation dependencies ensuring reliability and accuracy.

CrossFunctional Collaboration

• Partner with marketing operations and technology teams to deliver lifecycle initiatives on time and to a high standard.

Platform Governance & Compliance

• Support platform governance including data integrity privacy compliance and adherence to Australian SPAM and privacy regulations.

Continuous Improvement

• Contribute ideas and recommendations to improve marketing automation capability testing approaches and lifecycle execution.

About You:

• Intern or earlycareer experience in CRM lifecycle marketing marketing automation or retentionfocused marketing(agency or inhouse).
• Strong interest in customer journeys and datadriven marketing.
• Handson experience with or exposure to marketing automation platforms (Braze experience highly regarded).
• Solid understanding of segmentation lifecycle logic and campaign execution fundamentals.
• Some experience with reporting testing or optimisation.
• Comfortable working across teams in a fastpaced hybrid environment.
• Detailoriented proactive and accountable in your work.
• Experience in residential real estate is a bonus but not required.
• Basic HTML/CSS knowledge is a bonus.

Why Join DiJones

• A genuine opportunity to build deep capability in CRM and lifecycle marketing.
• Handson exposure to marketing automation within a complex highvalue customer environment.
• Work with a collaborative commercially focused team.
• DiJones is a multisite residential real estate business with 23 offices across New South Wales.
• Apply lifecycle marketing skills in a business where customer journeys are emotional longterm and high impact.

Ready to build your CRM and lifecycle marketing career within a real world business

Apply now and help shape how DiJones connects with its customers