VP, OCIO Strategy & Solutions
Cincinnati, OH - USA
Job Summary
- Design and continuously improve core processes supporting the OCIO platform to enable scale efficiency and consistency.
- Align Advisors Portfolio Management Operations Client Service and Technology to operate as an integrated system.
- Establish clear workflows handoffs and rules of engagement between consulting and OCIO models.
- Identify and execute opportunities to enhance the OCIO platform and operating model.
- Support key platform initiatives including onboarding enhancements and development of a preferred providers program in partnership with Advisors Portfolio Management and Operations.
- Contribute to defining FEGs approach to client service line conversions establishing a repeatable and effective strategy.
- Partner with Advisors and senior leaders to transition clients from consulting to OCIO including governance education and presentation strategy.
- Design and standardize conversion materials messaging and processes.
- Coordinate across Advisors Portfolio Management and Operations to deliver seamless transitions and maintain client trust.
- Track conversion outcomes and refine approach based on results and client feedback.
- Contribute to OCIO business strategy including SWOT analysis business planning and identification of key growth levers.
- Develop and execute initiatives that drive OCIO adoption and expansion across the existing client base.
- Identify and prioritize growth opportunities across client segments with Advisors and Client Development.
- Develop segment-specific strategies to strengthen OCIO positioning.
- Contribute to the development of preferred provider relationships aligned with client needs and platform strategy.
- Partner with Client Development on RFPs finals and go-to-market messaging.
- Synthesize client and advisor feedback to inform strategy and service evolution.
- Define and advance the OCIO client experience ensuring consistency in delivery and communication.
- Support team members in onboarding and transitions partnering with Advisors Portfolio Management and Operations to ensure alignment.
- Partner with Advisors and Portfolio Management to ensure client objectives asset allocation and portfolio structure are clearly understood and executed.
- Develop client-facing messaging on OCIO services portfolio construction and service model differentiation.
- Serve as a connector across teams to improve transparency communication and execution.
- Lead internal training and knowledge-sharing on OCIO processes and positioning.
- Establish metrics to track service consistency client satisfaction and operational effectiveness.
- Foster a collaborative solutions-oriented culture grounded in accountability and continuous improvement.
- Partner with OCIO Strategy & Solutions team members to support innovation and enhance the client experience.
- Represent FEG in client settings and industry forums as needed.
- Listen and learn while still taking full ownership of individual scope of work.
- Take pride in having and continuing to develop expert financial data domain knowledge.
- Enjoy ensuring clients have excellent customer service.
- Care about data quality and consistency.
- Create & follow processes while thinking through efficiencies.
- Engage collaboratively with clients investment teams and peers.
- Prioritize effectively and decisively across complex teams and competing priorities.
- Enjoy working in and learning about the financial investment industry.
- Bachelors degree in finance economics or a related field. Masters or further certification desired.
- 812 years of experience in institutional client service relationship management or investment consulting.
- Ability to identify and resolve/escalate complex problems with minimal guidance.
- Proven ability to build and scale service models in complex team-based environments.
- Deep understanding of the OCIO business model and client delivery processes.
- Strong facilitation communication and project management skills with the ability to connect across disciplines.
- Strong alignment with FEGs culture with demonstrated team-building instincts and excellent written and verbal communication skills.
- Investment experience preferred.
- Competitive compensation and bonus opportunities commensurate with qualifications and performance.
- Employer-paid life Short-Term Disability and Long-Term Disability coverage plus subsidized Medical Dental & Vision plans.
- Wealth Benefits including 401(k) and ESOP Programs with company contributions.
- Paid Time Off (Holidays PTO Parental Leave).
- Flexible work options designed to support work-life balance while maintaining productivity and collaboration.
- Employee-led culture committees focused on engagement well-being diversity and a positive workplace environment.
- A structured mentorship program that fosters professional growth knowledge sharing and leadership development through meaningful one-on-one connections.
- Tuition reimbursement for approved educational programs to support continued learning and career development.
- Reimbursement for eligible professional certifications and industry-recognized designations.
- Access to comprehensive wellness programs that support physical mental and overall well-being.
Work Authorization Requirement
FEG Investment Advisors is committed to fostering diversity and maintaining equitable inclusive hiring practices. At this time we are not able to provide visa sponsorship for this role. All candidates must already have legal authorization to work in the United States at the time they apply and remain authorized throughout their employment without requiring current or future sponsorship.
Required Experience:
Exec
About Company
Fund Evaluation Group (FEG) offers investment services to institutions and advisors, including investment consulting, OCIO, portfolio management, and research.