Training Operations Coordinator
Job Summary
Our goals Your path
Are you passionate about creating smooth high-quality learning experiences In this role you ensure the end-to-end coordination and operational excellence of virtual and face-to-face trainings across EMEA. You will be the key contact for training participants internal stakeholders trainers manage the Learning Management System (LMS) and turn training data into clear reports and insights.
Responsibilities
- Schedule prepare and support the technical set-up of virtual and face-to-face trainings across EMEA (incl. invitations rooms/virtual links materials and readiness checks).
- Own participant communication: confirmations reminders pre-work logistics details and follow-ups.
- Manage the Learning Management System (LMS): create and maintain sessions enrollments and attendance records; ensure data accuracy and completeness.
- Provide first-line support and troubleshooting for learners questions and technical issues before during and after trainings.
- Prepare training reports and dashboards analyze data and summarize insights for stakeholders (e.g. participation completion feedback and operational KPIs).
- Consult and support HR and internal customers on training organization processes and best practices to ensure consistent delivery quality.
Qualifications :
Your expertise Our strength
- Language: Very good English skills (additional languages are a plus).
- IT skills: Strong MS Office/Teams skills particularly Excel.
- Education and Experience: Commercial or administrative education/training; additional early experience in HR Learning & Development administrative roles or similar is a plus.
- Organization & prioritization: Strong planning skills; ability to create structure manage multiple deadlines and handle peak periods.
- Customer focus: Professional service-oriented communication with learners trainers and stakeholders.
- Troubleshooting: Calm and pragmatic problem-solver who can resolve issues quickly and escalate when needed.
- Documentation: Able to create and maintain clear training guides checklists and job aids for consistent delivery.
- Ownership & reliability: End-to-end responsibility; delivers on commitments and follows through.
- Quality mindset: Ensures consistent processes and standards; notices errors early and drives corrective actions to prevent recurrence.
- Reporting & insights: Ability to collect analyze and present learning data in a structured way (e.g. Excel and standard reporting tools) and communicate clear summaries.
Preferred qualifications
- Interest in digital automation and continuous improvement.
- Motivation to independently manage smaller projects within Learning and HR Operations.
- Thrives in a fast-paced environment with changing priorities while maintaining quality and a customer-oriented approach.
Additional Information :
Going Beyond. Together.
At Sika you can make an impact from day one. We value trust collaboration and a pragmatic can-do attitude the Sika Spirit. We offer a supportive environment attractive employment conditions and opportunities to learn and grow in an international setting.
We offer competitive salaries aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Remote Work :
No
Employment Type :
Full-time
About Company
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing ... View more