Part-time Junior Banking Operations Specialist with German

Job Description:

Currently we are looking for: Junior Banking Operations Specialist with German (Part-time 15-19:00 or 16-20:00)

Location: home office (100% remote)

Responsibilities:

• Communicate effectively on the phone with customers to understand and address their banking needs.

• Provide assistance with account opening closing inquiries transactions product information and related inquiries.

• Ensure accurate and efficient processing of customer requests including transfers payments and account updates.

• Educate customers about available banking services products and digital platforms.

• Maintain detailed and organized records of customer interactions and transactions.

• Follow established procedures and compliance guidelines to ensure security and confidentiality.

Qualifications and Requirements:

• Fluent German and English

• Good interpersonal and communication skills.

• Customer centric approach

• Ability to handle complex customer interactions and problem-solving.

• Detail-oriented with a commitment to accuracy and compliance.

• Experience in BPO/corporate environment is an asset

Why would you join us

We offer our knowledge experience support sympathy and honesty as a team. We are happy to teach and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about our job and want to share this joy with you.

As a company we offer a steady job in an international company in a heavily invested area where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn work with experts share your knowledge and enjoy many social activities and events prepared for our Employees.

Additionally we offer:

• advancement opportunities within the organization (a variety of exciting projects with an array of technologies and tools)

• anonboarding buddys supportto make you feel comfortable in our company from day one

• substantialmedical insurance packageprovided in cooperation with the biggest medical services provider in Poland

• life insurance package

• Multisport Card

• unlimited access toDXC Universitywith courses from a bunch of external partners for the best learners experience ()

• access to aforeign language learning platform

• DXC Partner courses and certifications(Microsoft SAP ServiceNow AWS Google Dell Technologies IBM Microfocus Salesforce Red Hat VMware Workday)

• Employee Referral Program- a financial bonus for the referrer for a successful candidate recommendation

• Employee Recognition Programwith points assigned by colleagues for the recognized employees (exchangeable for prizes)

• Employee Assistance Program(providing 24/7 support for employees and their families in difficult life situations)

• opportunity to join our numerouscharity and ecology-related eventsorganized by our CSR Team (Corporate Social Responsibility)

• DiXi Coolactivities: trips sports and wellness events discounts for cultural events

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.