Digital Operations Manager Fraud and Payments
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Digital Operations Manager - Fraud and Payments
Contract: Fixed Term
Shift pattern: Full Time - 5 days in the office
Location: Nottingham Beeston
Recruitment Partner: Matthew Nelligan
Are you ready to take your career to the next level Join Boots as a Digital Operations Manager - Fraud and Payments and be part of a team that makes a real difference every day!
At Boots we believe in building a brilliant environment for our people empowering you to deliver care confidence and connection to our customers and colleagues. As a key member of our Digital Operations team you will collaborate across various teams and suppliers ensuring our online customer experience is seamless and secure.
What youll be doing
In this role you will:
Where your brilliance can take you
At Boots we are committed to your growth and development. You will have opportunities to learn something new every day and shape the future of our digital operations.
Rewards designed for you
Theres lots more in our benefits and discounts MyBoosts there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.
A bit about us
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. We are open to discussing part-time and job share options. If you require additional support during the application and interview process we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you brilliant with Boots.
Keywords
Managing and responsible for Fraud and Payments online owning and optimising business processes to improve operational efficiencies and output.
Managing and leading a team of Assistant Managers and Assistants providing coaching and development opportunities to support growth
Future thinking and forward strategic planning of operational activities fraud prevention and payment processing. Leading on decision making.
Contract: Fixed Term
Shift pattern: Full Time - 5 days in the office
Location: Nottingham Beeston
Recruitment Partner: Matthew Nelligan
Are you ready to take your career to the next level Join Boots as a Digital Operations Manager - Fraud and Payments and be part of a team that makes a real difference every day!
At Boots we believe in building a brilliant environment for our people empowering you to deliver care confidence and connection to our customers and colleagues. As a key member of our Digital Operations team you will collaborate across various teams and suppliers ensuring our online customer experience is seamless and secure.
What youll be doing
In this role you will:
- Build and maintain senior partner relationships leading the operational delivery agenda across multiple teams and third-party suppliers.
- Manage and optimise businessprocesses for Fraud and Payments enhancing operational efficiencies.
- Lead a team of Assistant Managers and Assistants providing development opportunities to support their growth.
- Strategically plan operational activities focusing on fraud prevention and payment processing.
- Identify and resolve issues affecting daily trading providing insights to improve our customer offer.
- Knowledge of current fraud industry trends.
- Experience working with online paymentsand familiarity with industry best practices.
- Proven experience in leading a team with a focus on coaching and personal development.
- Excellent verbal and written communication skills alongside strong numeracy skills for managing large datasets.
- Proficiency in Microsoft Office and the ability to navigate various systems.
- A structured approach to problem-solving with a keen eye for detail and a desire to improve processes.
- Flexibility to support out-of-hours escalations and a proactive attitude towards challenges.
Where your brilliance can take you
At Boots we are committed to your growth and development. You will have opportunities to learn something new every day and shape the future of our digital operations.
Rewards designed for you
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday and discounted gym memberships.
Theres lots more in our benefits and discounts MyBoosts there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.
A bit about us
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. We are open to discussing part-time and job share options. If you require additional support during the application and interview process we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you brilliant with Boots.
Keywords
Managing and responsible for Fraud and Payments online owning and optimising business processes to improve operational efficiencies and output.
Managing and leading a team of Assistant Managers and Assistants providing coaching and development opportunities to support growth
Future thinking and forward strategic planning of operational activities fraud prevention and payment processing. Leading on decision making.
Required Experience:
Manager
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
