Store Manager

• Manage team members so they perform to the highest level of their abilities; this includes hiring training coaching disciplining and /or terminating team members
• Manage and oversee the daily production activities ensuring that production goals and deadlines are met.
• Coordinate and direct the activities of the production team assigning tasks monitoring performance and ensuring team members are trained and motivated.
• Utilize Lean tools and techniques (5S Kaizen-continuous improvement). Empower team to streamline production processes reduce waste and improve productivity.
• Establish a team that meets or surpasses established sales goals through service production merchandising and accurate business practices
• Follow all procedures and policies including but not limited to safety customer service and agency guidelines
• Conduct regular process audits and maintain documentation to track performance improvements.
• Enforce company quality standards ensuring products are sorted according to established specifications.
• Meet all reporting and documentation requirements accurately and on time
• Lead motivate and coach a team of production and retail employees fostering a positive work environment.
• Provide on-the-job training and support to staff encouraging skills development and knowledge sharing.
• Monitor team performance conducting performance reviews and addressing any personnel issues.
• Maintain a clean organized and compliant facility
• Promote and enforce safe work practices and ensure that safety procedures are strictly followed.
• Encourage a culture of continuous improvement regularly seeking ways to enhance the efficiency safety and quality of the production processes.
• Track and report key performance metrics (KPIs) such as productivity efficiency and revenue sales target.
• Use data to identify trends root causes of problems and implement corrective actions or process improvements.
• Prepare and present reports to upper management on production performance and Lean initiatives.
• Work with upper management to continually enhance the donation and shopping experience of customers
• Develop/maintain a positive image of Goodwill Industries within the community

• High School Diploma or equivalent required.
• Previous retail merchandising and production operations experience required
• Excellent communication and leadership skills with the ability to motivate and lead a team.
• Solid problem-solving and analytical skills with the ability to identify issues and implement effective solutions.
• Knowledge of quality control and safety standards within a manufacturing and/or retail environment.
• Proficiency in Microsoft Office Suite (Excel Word PowerPoint) and digital meeting software
• Strong leadership capabilities and a hands-on approach to management.
• Results-oriented with a focus on driving improvements in efficiency and reducing operational costs.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of quality.
• A passion for Lean methodologies and a commitment to continuous improvement is a plus
• Demonstrated skill in retail financial practices
• Strong reading writing speaking and communication skills
• Ability to train and explain processes to others
• Previous supervisory experience required

Required Experience:

Manager