IT Support Engineer
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Job Location:
Stellenbosch - South Africa
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
A growing managed services environment is expanding its technical support team and is looking for skilled NOC and IT Support Engineers to join an officebased operation in the Western Cape. These roles are ideal for engineers who enjoy solving complex issues working with modern Microsoft technologies and taking ownership of incidents from start to finish
Company and Job Description
A growing managed services environment is expanding its technical support team and is looking for skilled NOC and IT Support Engineers to join an officebased operation in the Western Cape. These roles are ideal for engineers who enjoy solving complex issues working with modern Microsoft technologies and taking ownership of incidents from start to finish. You will be part of a collaborative support function that works across multiple client environments supporting critical systems infrastructure and security operations. The role offers exposure to cloud platforms identity management endpoint security and proactive monitoring within a fastpaced support landscape. If you thrive in an environment that values accountability technical growth and service quality this opportunity offers longterm career progression and handson experience with modern IT environments.
For more exciting IT vacancies visit: also specialise in recruiting for:
For more information contact:
Caitlin Ferley
Recruitment Consultant
Linkedin: Experience:
Key Responsibilities:
- Own support tickets through the full lifecycle ensuring accurate troubleshooting updates and resolution
- Provide remote support across Windows environments servers and Microsoft cloud platforms
- Support identity and access management including user administration and access controls
- Assist with endpoint management patching compliance and security tooling
- Investigate and escalate securityrelated incidents and alerts where required
- Support networking fundamentals including connectivity VPN access and firewall rules
- Maintain clear technical documentation configurations and standard operating procedures
- Work closely with internal teams and thirdparty vendors to improve service delivery
Job Experience and Skills Required:
- Relevant IT qualification or Diploma (Degree advantageous)
- Proven experience in IT support or NOC environments
- 35 years experience for L2 support roles or 5 years for senior escalation roles
- Strong Windows desktop and server support experience
- Exposure to Microsoft 365 Azure fundamentals and Active Directory / Entra ID
- Understanding of networking concepts such as DNS DHCP VPNs and routing
- Security awareness including MFA access controls and endpoint protection
- Basic scripting or automation experience preferably using PowerShell
- Willingness to work shifts in an officebased support environment: 08:00 17:00 12:00 21:00 and 15:00 00:00
- South African citizenship or permanent residency with a clear criminal record
- Valid drivers license and reliable transport
For more exciting IT vacancies visit: also specialise in recruiting for:
- Software Developers (Back-End Front-End Full Stack)
- Mobile Developers
- Business & Systems Analysts
- BI & SQL Experts
- UI/UX Professionals
- Data Scientists & Data Analysts
- Big Data Professionals
- Cloud Experts
- Infrastructure Specialists
- DevOps & SecOps Engineers
- Cybersecurity Specialists
- SEO / Digital Designers
For more information contact:
Caitlin Ferley
Recruitment Consultant
Linkedin: Experience:
IC
About Company
Network Recruitment specializes in talent solution services in the fields of IT, Finance, Engineering & Supply Chain. Visit our website for more info.
