Customer Support Assistant
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Job Location:
Holland, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians appliance repair technicians plumbers and skilled general labor handle the tough jobs the technical work and the details others overlookalways with professionalism safety and efficiency in mind.
Job Overview
We are seeking a dependable and professional Customer Support Assistant to help support daily customer communications and administrative operations. This role involves assisting customers with service inquiries scheduling appointments maintaining records and supporting the office team with day-to-day coordination.
This is an entry-level opportunity for someone with strong communication skills attention to detail and a positive attitude.
Responsibilities
- Respond to customer inquiries by phone email and in person
- Provide information regarding services availability and timelines
- Maintain accurate customer records and documentation
- Support office staff with administrative and clerical tasks
- Coordinate with team members to ensure efficient customer support
- Help resolve customer concerns in a professional manner
- Perform general office support duties as assigned
Qualifications
- High school diploma or equivalent preferred
- Strong communication and customer service skills
- Basic computer and data entry skills
- Organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Previous customer service or office experience is a plus but not required
