Process Improvement Specialist
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Extraco Banks is seeking a detailoriented analytical and solutionsdriven Process Improvement Specialist to support enterprise workflow automation operational efficiency and continuous improvement initiatives. This role designs develops and optimizes workflows within systems such as Enterprise Workflow (EWF) Nintex Workflow Cloud (NWC) and Teslar. The ideal candidate is technically skilled selfmotivated and thrives in a collaborative environment that values innovation accuracy and process excellence.
What Youll Do
Workflow Design & Automation
- Design develop and deploy automated workflows across EWF Nintex Workflow Cloud and Teslar.
- Build and maintain automation solutions including Nintex RPA scripts and Teslar workflows.
- Develop and implement automation solutions using the Q2 SDK for online banking enhancements.
- Create intuitive digital forms to support business needs and improve user experience.
Process Analysis & Documentation
- Produce detailed process flow diagrams and technical documentation.
- Prepare system specifications procedural guides and training materials.
- Support standardization of processes across business units.
Quality Assurance & System Testing
- Perform pre and postimplementation testing to validate workflow functionality and performance.
- Troubleshoot defects and implement enhancements based on stakeholder feedback.
Data & Technical Support
- Write and execute SQL queries; maintain data tables supporting workflow operations.
- Monitor and manage workflow case queues across platforms.
- Provide ongoing technical support for Enterprise Workflow issues.
CrossDepartment Collaboration
- Work closely with business units to understand needs and translate them into workflow solutions.
- Support Lean 2 Green submissions with technical analysis and process redesign.
- Assist end users through training onboarding and quarterly workflow education sessions.
What Were Looking For
Required Qualifications
- High School Diploma required
- Computer Science/Computer Engineering degree or equivalent technical education
- Bachelors Degree in Business Information Systems Computer Science or related field preferred
- Lean Six Sigma Black Belt or Green Belt certification preferred
- 3 years workflow or RPA experience
- 3 years process analysis experience (preferred)
- 5 years banking or financial services experience (preferred)
Required Skills & Abilities
- Strong commitment to operational excellence and positive customer experience
- Advanced analytical and problemsolving skills with meticulous attention to detail
- Proven ability to interpret API documentation SDK specifications and technical requirements
- Ability to create detailed process flow diagrams and comprehensive documentation
- Strong written and verbal communication skills
- Selfdirected learner with the ability to master new technologies quickly
- Effective collaborator with strong initiative and accountability
- Excellent project management and organizational skills
Why Extraco
Extraco Banks is committed to innovation efficiency and employee development. Youll join a collaborative team that values technical curiosity continuous improvement and meaningful contributions to organizational success. We empower our employees with growth opportunities modern tools and a supportive culture.
Work Environment & Physical Requirements
- Primarily officebased role with extended periods of sitting or standing
- Frequent use of standard office equipment (computer phone copier)
- Occasional travel to branches trainings and meetings
- Visual acuity required for digital workflows data review and documentation
- Occasional lifting of 1015 lbs (equipment materials or supplies)
Additional Employment Requirement
Must open and maintain a checking or savings account with Extraco Banks as a condition of employment.
Equal Opportunity Employer
Extraco Banks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability veteran status or any other protected characteristic. We are committed to fostering an inclusive respectful and equitable workplace.
Required Experience:
IC
About Company
Locally-owned bank serving our Central Texas communities: Belton, Bryan, Copperas Cove, Georgetown, Harker Heights, Killeen, Temple, and Waco.
