Senior BI Analyst (Telecommunications)
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Our client a leader in the Telecommunications / BPO sector Durban is looking to fill the position of Senior BI Analyst.
Purpose of the Role:
To lead reporting dashboarding and performance analysis across telecoms products and campaigns.
Key Responsibilities:
- Analyse telecom data (subscriber billing campaign and usage data).
- Monitor and report on KPIs (ARPU churn revenue campaign ROI).
- Build and maintain dashboards using Power BI and Jasper reports.
- Translate business requirements into data models and reporting solutions.
- Automate reporting processes and improve efficiency.
- Work closely with IT and data teams.
- Troubleshoot data issues and resolve escalations.
- Deliver monthly and ad hoc reports to stakeholders.
Qualifications / Experience:
- Grade 12 Senior Certificate
- Degree or Diploma in IT Information Systems or related field
- 35 years experience in BI / Data Analysis
- Strong SQL Power BI and Google Analytics
- Advanced Excel and Microsoft 365
- Experience with reporting tools (e.g. Jasper Reports)
- Strong attention to detail and problem-solving ability
- Ability to manage multiple priorities under pressure
Advantageous:
- Power BI (MS Fabric)
- Telecoms industry experience
- Strong data modelling skills
- Experience with large-scale reporting environments
If you are interested in applying for this role please send a detailed copy of your CV to
If you have not been contacted within two (2) weeks please consider your application as unsuccessful.
Required Experience:
Senior IC
